In Orlando, Florida, there’s a magical place where the unimaginable is possible and dreams can become reality. Its customers always rave about the experience, and more likely than not, a huge smile crosses their face with almost child-like glee in the aftermath. Should they ever Read More

“Everything under heaven is in utter chaos; the situation is excellent.” – Mao Zedong If Jim Cerkleski assembled an old-fashioned scrapbook that covered the gamut of everything that transpired during 2019 with Clover Imaging Group (Clover Imaging) and its former parent company, Read More

There is no denying that John Lowery had enjoyed much success in the years since 1984, when he founded Applied Imaging with his wife, Sandy. Theirs was the traditional from-the-ground-up story—they borrowed $5,000 from Lowery’s father and used a line of credit from the equity in Read More

Warren Buffett, the chairman and CEO of Berkshire Hathaway and a man who has a cursory knowledge in making money, once observed, “In looking for people to hire, you look for three qualities: integrity, intelligence and energy. And if they don’t have the first, the other two will Read More

Clearly, it can be difficult to put a finger on what the future will look like in terms of technologies that will help to push the office technology dealer space forward. But while the picture may remain a bit fuzzy, we’re already aware of some of the drivers that will act as the Read More

Last week, the music world was shocked and saddened by the passing of Neil Peart, drummer and lyricist for the Canadian progressive rock group Rush. Peart died Jan.7 at the age of 67 following a three-and-a-half-year battle with brain cancer. His illness was never disclosed to Read More

Coming off a 2019 that witnessed a dizzying degree of M&A activity from players large and small across our humble industry, it will be interesting to see what the new year holds in store. But if 2020 is anything resembling its predecessor, fasten your seat belts and hold on Read More

It took less than a week into 2020 for more news regarding Xerox Corp. to develop from inside and outside its camp, involving both its ongoing quest to align with HP and its relationship with Fuji Xerox. On Monday, Xerox Vice Chairman and CEO John Visentin sent a letter to HP’s Read More

Call us sappy or sentimental, as while the calendar has turned the page, we wanted to squeeze in a handful of final thoughts as to what our Elite Dealers view as their primary challenges. After all, it may be a New Year, but our problems travel well and have a way of ignoring the Read More

Older fans of the National Hockey League will acknowledge, almost to a person, that Wayne Gretzky was the greatest player to ever lace up skates. The Great One, as he was called, wasn’t the fastest player on the ice, though he did have good speed. Gretzky had a pretty good shot, Read More

While Dec. 25 was an off day for the business world, a report in Barron’s indicates that it actually represented the start of a one-month window in which HP shareholders can make board nominations in advance of the company’s next annual meeting. That could provide a Read More

It can be said that the future rarely arrives unannounced, at least from a technology standpoint. Revolutions begin as murmurings among a select few, then gradually increase before reaching a crescendo of full-blown evolution. The business world consists of people who detect Read More

Ever since taking the helm as president and CEO of Kyocera Document Solutions America in the summer of 2018, Oscar Sanchez has embraced the changes that are afoot within the industry. Change has been an active agent within the walls of Kyocera itself, with Sanchez bringing aboard Read More

If the office technology dealership industry had its own Mount Rushmore, it’s safe to say one of the etched profiles would be that of Chip Miceli. The president and CEO of Pulse Technology, the soon-to-be Schaumburg, Illinois-headquartered dealership, is nothing short of an Read More

You really have to hand it to 2019—it was a year that really knew how to make an entrance, not to mention an exit. We rang in the past year with the news that Staples was acquiring DEX Imaging, and closed it out with a testy little letter exchange between Xerox and HP that Read More