Unlimited printing without meter readings. Is the mere thought of using this billing method enough to suck the air right out of the room? Perhaps it is to some, although there is a growing belief that it is much ado about nothing. After all, virtually every prognosticator and Read More

The pace at which acquisition talks between Xerox and HP are proceeding is nothing short of dizzying. The give-and-take banter between Xerox CEO John Visentin and his HP counterpart, Enrique Lores, along with the many players behind the scenes (including investor Carl Icahn, who Read More

Barry Simon has been blessed with a built-in defense system that safeguards against complacency. He uses terms such as “fail forward” and cautions not to trip into pride-based assumptions like the notion that everything his company does represents the best way. After 40 years in Read More

Finding and keeping. Readers will note this common thread among our state of the industry reports. In February, it was all about finding and retaining valuable employees. For March, we talked about hosted events—vehicles for educating customers and prospects, grooming them to Read More

Last week, President Trump enacted the Defense Production Act (DPA), which enables the federal government to direct companies to prioritize production for the benefit of national defense. While the DPA has not been fully leveraged, many companies around the nation have stepped to Read More

One of the many benefits derived from hosting events is the experience one takes away from previous efforts. Planning is obviously essential, but the adage “you don’t know what you don’t know” comes into play for those initial efforts. It manifests itself in the form of attendee Read More

While the novel coronavirus has been in the public mind for months, with the first U.S. case reported in late January, the past four weeks have witnessed a marked increase in awareness. But this week has been unlike any other in the lives of Americans. The topic is front of mind Read More

The irony of discussing hosted events during the current novel coronavirus pandemic is not lost on us. The Centers for Disease Control and Prevention (CDC) has issued ever-shrinking guidance in regards to social distancing, a figure that dwindled from about 250 to 50, and now 10. Read More

During the onset of its PrecisionCore rollout for the office inkjet space, Epson vowed to make a bold play that could help the technology become as dominant as it has in the consumer and industrial sectors. And during last week’s Ink Boldly, Epson’s first-ever business inkjet Read More

Who doesn’t like a party? Few activities can bond a business and its client/prospect base quite like a customer appreciation event, one where there’s little to no shop talk. That’s when you can get to catch up on how families are doing and have earnest conversations without any Read More

Timing is everything, and we have to admit the timing of our state of the industry report on putting on hosted events has a curious footnote, given the recent developments surrounding the novel coronavirus (COVID-19) outbreak. Travel to numerous countries that have been hardest Read More

Xerox continued its push to annex HP after launching a tender offer Monday to obtain all outstanding shares of HP for $24 a share. The offer, for $18.40 in cash and 0.149 Xerox shares for each HP share, was swiftly and decidedly rejected by HP after the Palo Alto, CA-based Read More

Last November, Ricoh made it abundantly clear during its annual ConvergX conference that its Ricoh Family Group dealer partners are an integral part of the manufacturer’s current business and future plans, along with its direct dealer partners. That promise is accompanied by an Read More

Being a few ticks north of the mid-century mark, this reporter clearly remembers the time when the previous generation removed its graduation cap and gown—or mustered out of the service—then picked up a hard hat and lunch pail, which were to become constant companions for the Read More

In tandem with its Q1 2020 earnings report, Palo Alto, California-based HP rolled out a strategic and financial value creation plan that does not envision a union with Xerox. But it doesn’t completely close the door on Xerox CEO John Visentin and maverick shareholder Carl Icahn, Read More