Team Approach Also Produces Personal Success for Gordon Flesch Company Difference Maker Jeff Dotzler

Individual accolades can be a wonderful thing. After all, who doesn’t enjoy validation for the work required to make the company, its clients and partners successful? Ironically, the highest of praise is generally reserved for those individuals who most exemplify the “te
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DocuWorld 2020 Goes Virtual, Underscores Importance of Digital Transformation

It was a decidedly different look for DocuWorld 2020, the DocuWare annual partner conference. Because of restrictions brought about by COVID-19, the company decided to do a series of virtual presentations in lieu of its scheduled in-person event that was slated for Orlando,
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Two-Minute Drill: Return to the Office a Unique, Exciting Experience for Offix

As the COVID-19 clouds begin to part, businesses are slowly returning to normal from an on-site staffing standpoint. One such company is Offix of Gainesville, Virginia, which was given the green light per state guidelines and welcomed its staff back the week of June 8 after
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Dorado Graphix Utilizes Canon’s imagePROGRAF PRO Printers to Support Florida Small Businesses

Jacksonville, FL (June 5, 2020) — In these unprecedented times, our small businesses are facing economic difficulties in order to maintain the health, safety and security of the American people. During this year’s Small Business Month, Canon U.S.A., Inc., a leader in digital
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Expecting the Unexpected: Dealers Evaluate Their Reaction to COVID-19

Fires. Floods. Earthquakes. Economic downturns. Recessions. Backup and disaster recovery plans have contingencies for just about every imaginable event, for the lack of a better word. They’re geared toward helping businesses pivot and resume normal business activities as quickly
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Bringing Simplicity to the Complex is a Calling Card for Toshiba Difference Maker Kerstin Woods

It was more than a decade ago when Kerstin Woods, then a manager for a large Fortune 500 company, waited in the wings to make a presentation during the company’s Asia Pacific Sales Kickoff. Woods was waiting for the CEO to finish opening remarks and was (understandably) extremely
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Talk to Me: Corporate Messaging Takes on Greater Meaning During Pandemic

Almost in the blink of an eye, everything changed. While it came as little surprise that companies would be shut down, given how the situation seemed to mushroom around the second week of March, the impact was nonetheless jarring. Welcome to COVID-19. Companies with on-site
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Elevating CSR to an Art Form is a Passion for Konica Minolta Difference Maker Allison Kern

Part of being a good corporate citizen is identifying how a company can take cues from best practices gleaned not only at a local level, but worldwide as well. While that may sound idealistic, Allison Kern can attest from personal experience how a neighbor from the east, as in
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Proper Focus Carves Path to Success for Supplies Network Difference Maker Dan Boehmer

Being all things to all people is a noble goal, but not always a realistic one. Sometimes, it is better to maintain a focus on the Ps and Qs of business; otherwise, the added effort and toil could have the opposite effect of what’s intended. Early in Dan Boehmer’s leadership
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A Date with a Q-tip at the County Fairgrounds

It all started out pretty innocently. One night, our family was at the kitchen table playing a card game called Back-Alley Bridge, a distant cousin of Hearts. The game, which is centered on trick-taking, is effective on two fronts. One, it takes two hours to play, and two, it can
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The Lease of Dealer Worries: Leasing Companies Talk Protecting Resellers, Accommodating End Users

As the realities of business grinding to a halt weigh on the minds and bottom lines of end users, leasing companies such as GreatAmerica Financial Services and LEAF Commercial Capital are caught between a rock and a hard place. There are the end users, requesting some level of
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Talking Tools: OEM Product and Service Offerings Geared Toward the Home Office

As part of the May/June editorial focus on ways in which dealers/resellers can help their customers navigate business operations in a work-at-home environment, we will be featuring a manufacturer panel that examines how OEMs have mobilized to address the changed conditions. The
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A Service-Filled Life Provides Contentment for RingByName Difference Maker Felipe Godoy

Viewing the career of Felipe Godoy from a superficial level, one would find a longtime expert in the field of telecommunications, covering areas from the construction of infrastructure and product design, to his current role as vice president of business development for
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OEMs Outline Mobilization Tactics to Better Serve Dealers, Resellers

As a complement to our overview of how office technology dealers are handling the state and federal quarantine measures, we asked members of the manufacturing community how they’re adjusting internally while ensuring they serve the interests of their reseller partners. Our
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Leading Dealers Share Experiences in Operating Under the Thumb of Coronavirus

The business community has contingency plans set aside for any number of disruptions—flood, fire, recession, death—that can deviate business from its normal path. Alarmists have pointed out that the nation was and is well past due for a recession, but for the most part, business
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