Schaumburg, IL (Nov. 12, 2026) — Pulse Technology, a seven-decade family business serving the IT, managed print services, audio-visual, robotics and other technology needs of businesses throughout the Midwest and beyond, has once again received Managed Print Services Association (MPSA) certification.
This certification, offered by the Managed Print Services Association (MPSA) is a credential that validates an organization’s expertise in and commitment to best practices in managed print services. Pulse Technology has been a leader in the managed print services industry and has mentored many fellow dealers in the field.
The MPSA owns and manages the new Managed Print Certified program, formerly known as the CompTIA Managed Print Trustmark program. Certified dealers meet or exceed industry best practices for service delivery, customer engagement, and operational excellence.
Certification follows an online assessment, where companies provide documentation covering their competencies, skills and knowledge.
Vince Miceli, vice president at Pulse Technology, said, “We are pleased to once again earn this certification from MPSA. Managed print services has been one of our core technology offerings for many years. We are grateful to the MPSA for providing a forum for discussion, sharing best practices, and advancing the industry.”
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About Pulse Technology
Pulse Technology is a leader in the field of print management, network services (IT), audio-visual (AV) and other office solutions including furniture design and sales, office products, mailing equipment and their supplies, and robotics, with a history dating back to 1955. The company celebrated its 70th anniversary in June 2025, recognized by industry, state, and business officials at its Schaumburg headquarters. Pulse Technology is the re-branded name for several well-known area businesses: Des Plaines Office Equipment, McShane’s, and Kramer Leonard. Headquarters are in Schaumburg, IL, with a location also in Merrillville, IN and a service area that includes southern Wisconsin. Pulse Technology continues to expand its offerings to meet the technology and business needs of companies throughout the Midwest.
The firm provides products and services to a diverse client base that includes schools, hospitals, law offices, accounting firms, and financial institutions, among others. The firm has won the Sharp Document’s Hyakuman Kai award for sales excellence since 1988, the Elite Dealer by ENX Magazine since 2007 and was named to the Inc. 5000 list for fastest-growing businesses across the United States. Pulse Technology has also won the Better Business Bureau’s Torch Award and is a multiple-year recipient of the ENX Magazine Difference Maker recognition. Pulse Technology has also been selected for the “Best Places to Work in Illinois” list for 2021-2025.
