Schaumburg, IL (Aug. 25, 2026) — Pulse Technology, a seven-decade family business serving the IT, managed print services, audio-visual, robotics and other technology needs of businesses throughout the Midwest and beyond, has been named a Leadership Circle Winner for August from the Managed Print Services Association (MPSA).
The MPSA recognized Pulse Technology for its leadership, innovation and commitment to advancing managed print services.
Pulse Technology is a family-owned technology company that has been serving businesses since 1955. While managed print and office technology have always been a major part of its business, it has continued to evolve and diversify. The company uses an MPS approach centered around visibility, proactive service, and customer convenience.
Vince Miceli, vice president at Pulse Technology, said, “Customers do not want to have to manage toner, track meters, worry about device downtime, or spend time trying to figure out why their print environment is not working efficiently. That is our job. We work to understand the customer’s entire print environment and then build a program around their actual needs.”
He added, “We help customers stop looking at print as an isolated part of their business. We help them look beyond the copier. Because Pulse also provides IT, cybersecurity, audio visual, automation, robotics, and AI solutions, our team has a much broader view of the customer’s technology environment.”
Chip Miceli, president and CEO of Pulse Technology, said, “We are grateful to the MPSA for recognizing our company and our contribution to Managed Print Services, and for all they do to support the industry. Our work with the MPSA and other organizations helps us all benefit as we together strengthen the managed print market.”
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About MPSA
The Managed Print Services Association (MPSA) is an independent, not-for-profit organization that serves the MPS industry. Its focus is on the development of standards, education and industry guidelines that unite the different segments of the industry that bring value to all those participating.
About Pulse Technology
Pulse Technology is a leader in the field of print management, network services (IT), audio-visual (AV) and other office solutions including furniture design and sales, office products, mailing equipment and their supplies, and robotics, with a history dating back to 1955. The company celebrated its 70th anniversary in June 2025, recognized by industry, state, and business officials at its Schaumburg headquarters. Pulse Technology is the re-branded name for several well-known area businesses: Des Plaines Office Equipment, McShane’s, and Kramer Leonard. Headquarters are in Schaumburg, IL, with a location also in Merrillville, IN and a service area that includes southern Wisconsin. Pulse Technology continues to expand its offerings to meet the technology and business needs of companies throughout the Midwest.
The firm provides products and services to a diverse client base that includes schools, hospitals, law offices, accounting firms, and financial institutions, among others. The firm has won the Sharp Document’s Hyakuman Kai award for sales excellence since 1988, the Elite Dealer by ENX Magazine since 2007 and was named to the Inc. 5000 list for fastest-growing businesses across the United States. Pulse Technology has also won the Better Business Bureau’s Torch Award and is a multiple-year recipient of the ENX Magazine Difference Maker recognition. Pulse Technology has also been selected for the “Best Places to Work in Illinois” list for 2021, 2022, 2023, 2024, and 2025.
