With companies in the document imaging and office technology industries vying for the spotlight as industry players, the fight to stay ahead of the competition and capture significant market share has never been fiercer. Businesses are investing countless dollars to beat out Read More

This month we celebrate individuals who are making a difference in the document imaging industry. The people we’re acknowledging represent every segment of the industry, from OEMs, to services, solutions, and supplies providers, to industry analysts, to those running key industry Read More

Mysterious Display Issues Highlight an Opportunity to Increase Energy Intelligence The Problem: Shortly after AVAD, a major AV and imaging solutions provider, moved into its Van Nuys, Calif. facility, several of its video displays began to experience pixilation, performance Read More

E-mailing documents among school board members was leading to chaos as it was often difficult to distinguish the most updated version at meetings. Cloud Portal Office (CPO) solved this communication quandary.   Business Environment Challenges Located in the northern, rural sector Read More

  Docuware provides Paramount Citrus with a document management system that eliminates confusion over multiple copies of invoices and streamlines the approval process. With multiple locations in California, Texas and Mexico, Paramount Citrus is America’s largest grower that Read More

   Between the Lines  What’s New This Time? by Scott Cullen State of the Industry Diversification: A Necessary Business Strategy in a Changing Document Imaging Marketplace by Scott Cullen News Briefing Copier Manufacturers Continue Assault on Low-End A4 Market with Mixed Read More

VAN NUYS, Calif., Feb. 3, 2015 – Last year, MSE celebrated its 20th anniversary. During that time the company built an enduring legacy for quality, innovation, and for releasing products and services that fostered OEM conversion while also being on the leading edge of important Read More

Issue: Grinding noise from the fuser area while printing The black gears on the fuser drive assembly are impregnated with specialized lubrication by design. The grease which is applied to the white gears of the drive assembly is not compatible with the impregnated lubrication and Read More

Between the Lines  The Dealer Community’s New Year’s Resolutions by Scott Cullen State of the Industry  Trends and Trendsetters of 2015 by Scott Cullen News Briefing HP Sheds More Resellers As It Implements New Qualified Supplies Program by Charles Brewer Dealer Read More

Static Control enjoys a well-earned position as one of the largest manufacturers of aftermarket imaging systems and components supporting laser and ink jet cartridge remanufacturers. Their customers represent the best of the best in the remanufacturing industry and can credit Read More

Toronto, December 11, 2014 – Simplified guest printing, enhanced accessibility for disabled users and a new global print driver are just some of the features included in PaperCut’s recent release of Version 14.3, now available through ITC Systems. The newest version of the Read More

ASI Business Solutions Dallas, TX www.asibiz.com Year Founded: 1989 Principal/President/CEO: Ken Copeland, President & Owner; Scott Wiggins, Executive Vice President & Owner Number of Employees: 64 Primary Vendors: Lanier (Ricoh), Lexmark, HP, FP Mailing Solutions, MBM Read More

Between the Lines Meet the Elite by Scott Cullen State of the Industry The Top 10 Stories of 2014 by Scott Cullen 2014 Elite Dealers 2014 Elite Dealers: $100-$200 Million 2014 Elite Dealers: $50-$99.9 Million 2014 Elite Dealers: $25-$49.9 Million 2014 Elite Dealers: $10-$24.9 Read More

Between the Lines A New Era for ENX & The Week in Imaging by Scott Cullen State of the Industry Aftermarket Roundtable: What’s Hot, What’s Trending, and What’s New by Scott Cullen News Briefing OEMs Search for Infringing Products on Both Sides of the Read More

When one recaps the history of the compatibles market, someway, somehow, Bob Willmes’ name is likely to come up. After all, he’s been doing this for 30 years, and although he may not describe himself as an industry pioneer, he was one of the first selling compatible products, Read More