August 26, 2019

The below examples show the paper size prompt that appears after the tray is opened and closed. This has been a common question on how to disable this as administrators have gone to the length to remove the “TRAYS” menu from the home screen to prevent end-users from changing Read More

Repairing and Rebuilding the Transfer Belt Cleaners for the V80, V180, V2100, & V3100 Continuing along the lines of going green, saving some green and keeping stuff out of landfills, let’s see what we can fix this month. A few months back, we rebuilt the heat belt units… Read More

At a time when the divisiveness and political rancor in our country has polarized the collective psyche, the ability to reach out with gestures of comfort may be one of the few binding principles we can all agree upon. And regardless of your political, social or religious Read More

Imagine if your hardware revenue dropped by 12% year over year. Ouch! Continue imagining: what if, at the same time your hardware revenue dropped, your total revenue grew year over year? This is exactly what happened at Apple in Q2 2019. While the cash-cow iPhone business dropped Read More

When it comes to office technology dealer clients, Laryssa Alexander can attest to one universal truth: once they have a solution that works for them, they’ll be a customer for life. And the president of the Field Service division at ECI Software Solutions appreciates and Read More

For all of his success as the founder and CEO of Loffler Companies, Jim Loffler doesn’t feel as if his company has finally arrived. Sure, the Bloomington, Minnesota-based dealership has checked off many of the boxes for success—15 locations, 565 employees, and projected sales in Read More

You deserve a pat on the back. But why, you may ask? Because you’ve ingratiated your dealership deep within the heart of your client base, courtesy of managed services. In crafting a managed print/IT service contract, you’re providing clients with a solution that takes into Read More

It might have been Luke Goldberg who first coined the phrase Amazon of Things (AoT) as a play off the Internet of Things (IoT), which has been slowly but surely gripping our personal and professional lives. Amazon, of course, continues on its path to become exactly what analysts, Read More