May 18, 2017

PTS Office Solutions’ Horner Addresses Kyocera, Points of Differentiation

Las Vegas — ENX Magazine spoke with several dealers during Kyocera’s Fiscal Year 2018 Business and Technology Conference, held here April 18-20, to understand their perspectives on the company, the conference and how to succeed in this competitive market. Part two of our series
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A Customer’s Experience is What Determines Satisfaction

The old days of vendor complacency based on relationships are over. Today, customers put more value on their experiences, not only from the things they buy but those they engage in buying them. In a fast moving digital world, our customers can determine what they want, or believe
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Integrity, Hard Work Factor into Difference Maker Paul Scarlett’s Persona

It can be argued that the biggest value proposition that a person or business can have is its reputation. Quite often, one bad decision can result in its permanent loss. Paul Scarlett, director of asset management at Ricoh USA, learned this lesson the easy way via a nugget of
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Toshiba “Elevates” its Game at 2017 LEAD Conference

Orlando, FL—Wanting to leverage the magic offered by a city known for sparking the imagination of children and adults alike, Toshiba America Business Solutions (TABS) and Toshiba Global Commerce Solutions (TGCS) united to host the annual 2017 LEAD (Learn, Engage, Act, Deliver)
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Xerox’s Global Imaging Systems Acquires MT Business Technologies, Expands Presence in Ohio

Norwalk, CT (May 15, 2017) — Global Imaging Systems (GIS), A Xerox (NYSE: XRX) Company, has acquired MT Business Technologies, a Mansfield, OH-based multi-brand dealer that provides office equipment, productivity solutions and managed print services to organizations throughout
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Economic Revolution Creates ‘Historic Opportunities,’ Idealliance Economist Tells Conference Attendees

Alexandria, VA (May 12, 2017) — “Our industry is being transformed by history’s third Great Economic Revolution, creating historic opportunities—but only for those who can adapt to the change taking place in our technologies, our markets, our competition, and our customer
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GSC Imaging Announces New Compatible Ink for Canon imagePROGRAF PRO Models

La Vergne, TN (May 15, 2017) — GSC Imaging, a developer and toll manufacturer of high-performance digital inkjet inks, announces the new addition to its line of aqueous wide format ink, compatible for the Canon imagePROGRAF PRO-1000, 2000, 4000 and 6000 series printers. GSC part
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Continued Growth Marks Static Control’s Annual Distributor Summit

Sanford, N.C. (May 15, 2017) — Static Control’s network of global distribution partners met for their annual summit in April at the company’s world headquarters in Sanford, North Carolina. The group discussed Static Control’s global direction and strategies for communicating that
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BTA Strategic Sales Semester to Begin Online Session June 12

Kansas City, MO (May 16, 2017) — The Business Technology Association and Growth Achievement Partners (GAP) will host the first session in the next BTA Strategic Sales Semester, a web-based educational offering taught by Mitch Morgan and Chris Ryne of GAP, at 1 p.m. Central on
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RT Imaging Summit & Expo Slated for June 22-23 in Cancun

Zhuhai, China (May 17, 2017) — As the largest print consumables event in the Americas, the RT Imaging Summit & Expo—Americas will be held on June 22-23 at the Cancun International Convention Center, Mexico. More than 85 exhibitors from the USA, China, Mexico, Spain, German
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Dealer Marketing Teams with LiveChat to Help Dealers Enhance Online Customer Service Experience

Conway, AR (May 17, 2017) — Dealer Marketing announces a partnership with LiveChat to help copier dealerships enhance their customer service experience. “With the average age of a network administrator now 36 years old, copier dealerships are beginning to realize that an
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Square 9 Promotes Michael Frattini to Senior Vice President Operations

New Haven, CT (May 16, 2017) — Square 9 Softworks announced today the promotion of Michael Frattini to the role of Senior Vice President Operations. Frattini, who has worked at Square 9 for more than seven years, previously held the position of Vice President of Channel Sales and
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Equipment Leasing and Finance Industry Confidence Eases Further in May

Washington, DC  (May 18, 2017) — The Equipment Leasing & Finance Foundation (the Foundation) releases the May 2017 Monthly Confidence Index for the Equipment Finance Industry (MCI-EFI) today. Designed to collect leadership data, the index reports a qualitative assessment of
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Nuance Updates eCopy ShareScan MFP Capture Solution

Burlington, MA (May 17, 2017) — Nuance Communications Inc. (NASDAQ: NUAN) today announced eCopy ShareScan 6.0, a new version of its popular Multifunction Printer (MFP) capture solution. The new version makes it easier than ever for organizations to deploy, administer and secure
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