Editors Blog

Is Cyberinsurance a Reason for the Rise in Ransomware Attacks?

Are cybercriminals counting on the victim’s simple cost-to-benefit decision to have their cyber-insurer pay the ransom? And, if so, are they targeting companies with cyberinsurance? We’ve
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Secure Document Transfer Beyond Fax

Transitioning documents between paper and digital as needed to suit internal and external communications used to be simple.  Thanks to the power of MFPs, analog faxing, scan to email, and
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Doing the Right Thing, Rather Than Taking the Easy Way Out, Compels Toshiba Difference Maker Larry White

The tasks we face in our daily lives often offer ponderous challenges. At times, saying no may be the quickest and easiest way to overcome them. Then again, while it may be the easiest solution,
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Toshiba’s Relationship with AEG a Blueprint for Effectively Leveraging and Expanding Business with Existing Clientele

The ability to expand wider and deeper into relationships has been a hallmark of success in the office technology universe, but it’s by no means relegated to the dealer space. One
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Attention Sales Leaders: Are Your Salespeople Enhancing or Neglecting the Customer Experience, or Do You Even Know?

Take care of your customers or someone else will! How many times have you heard that one? Yet, how many times do we fail at taking care of our customers in the way they want to be taken care of?
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Partnership Potential? Dealers Skeptical About Doing Business with Online Retailers

When the news broke that Staples had acquired DEX Imaging earlier this year, many observers speculated that the buyer was primarily intrigued by the dealer’s service component, and the industry
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Endurance the Key to Conquering for Supplies Network Difference Maker Barney Kister

The term fortitudine vincimus graces the auto signature of Barney Kister, which translates as “by endurance we conquer.” The senior vice president of strategic relations at Supplies Network (and
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Winning All Around: Difference Maker Vince Puente Sr. Seeks Successful Outcomes for Everyone

It’s not enough for Vince Puente Sr. that his company, Southwest Office Systems of Fort Worth, Texas, enjoys success. Nor is it considered a victory if both the dealership and its client come out
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Beat the Deadline: Submit Your 2019 Elite Dealer Nomination Today

The calendar may read September, but here at ENX Magazine, we’ve already got December on our minds. Hey, we’re in no rush to do holiday shopping, but it’s about to get a little hectic at our
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Spirit of Giving a Guiding Influence in Life of Ricoh Difference Maker George Gorman

When asked about his approach to business and how it makes him such an impact player in our industry, George Gorman observed that he likes to seek out win-win scenarios that benefit all parties
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Even ‘Unsubscribe’ Emails Can Put the Organization at Risk

Social engineering tactics seek to use any means that’s familiar to the intended victim – and unsubscribing is perceived as being so benign, it may just be the perfect way to fool your users.
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DME Difference Maker Jim George Enters Industry by Chance, Makes Dealership a Destination Career

We’d love to tell you that Jim George had a vision for being a successful executive in the office technology industry, but that would be inaccurate. In fact, the man himself admits to entering
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