Editors Blog

Without Engagement and the Human Connection, How Will You Grow Your Sales?

Highly successful sales professionals have extremely valuable networks. They’ve developed them, nurtured them, cultivated them and invested considerable time in maintaining them.
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One Final Look Back: How Events of 2019 Shaped the Dealer Universe Going Forward

Hard to believe, but we’ve almost clicked off the first full month of 2020. For those of us who still write paper checks, it’s time to stop scribbling out 2019 and get with the New Year. Ah, but
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Two-Minute Drill: Marco President Doug Albregts Discusses First 100 Days on Job

The Super Bowl is just around the corner, so it seemed like a good idea to name our newest editorial feature, the Two-Minute Drill, in its honor. The TMD is a bite-sized Q&A geared at
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Neil Peart’s Passing: Drummer’s Passionate Quest for Constant Improvement a Model for All

Last week, the music world was shocked and saddened by the passing of Neil Peart, drummer and lyricist for the Canadian progressive rock group Rush. Peart died Jan.7 at the age of 67 following a
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Hackers Request Aging Reports to Identify Their Next CEO Fraud Victims for Them

Rather than attempt to hack user credentials and gain access to Accounts Payable applications, hackers are now impersonating the CFO and obtaining all the detail they need to launch a scam. In a
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Why Effective Document Security Can Save Your Organization Millions

Security for Document Management Starts With Putting the Right Technologies in Place According to research by Ponemon Institute, the average total cost of a single data breach is more than $3.9
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I Thought I Was A Good Manager

When I joined Butler Street last spring, my first assignment was attending a leadership workshop for a new client. I remember sitting through a course listening to my new colleagues at Butler
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Tracking the Business and Technology Puck Positions All Covered Difference Maker Glenn Mathis for Success

Older fans of the National Hockey League will acknowledge, almost to a person, that Wayne Gretzky was the greatest player to ever lace up skates. The Great One, as he was called, wasn’t the
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The Three Disciplines of Strategic Thinking

Do you get it? Translation: Are you strategic? How often have you overheard a group talking about a leader and saying, “She/he just doesn’t get it”? Do they say that about you? Well, are you
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Copiers Northwest Difference Maker Mark Petrie Charts Success Course

Early on in his professional career, Mark Petrie was confronted with a truism that is as relevant now as the first time he heard it: Lead, follow or get out of the way. The CEO of Seattle
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New Ransomware Attack Reboots Systems into Safe Mode to Bypass Antivirus

The latest strain of Snatch ransomware performs a devious task to ensure tools designed to protect against ransomware are nowhere to be found during encryption. This one is pure, evil genius! The
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Free From Fear: Toshiba Difference Maker Bill Melo Unafraid to Defy Conventional Wisdom

Many a comedian has offered up variations of the quip “Trying is the first step toward failure.” But if you were to ask Bill Melo, he would probably tell you that overcoming the fear of failure
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