June 9, 2016

Selling Copiers: Do You Have That Special Lockout Feature to Win the Order?

You’ve heard it. I’ve heard it. Our clients tell us: “You’re selling a commodity. All copiers do the same thing and service is not a major concern. Just give me your best price!” Yup, you’re thinking the same thing I’m thinking after hearing
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Customer Service Best Practices: Improving Your Customers’ Experiences

A VP of operations at a large office technology dealer recently told us that one of his biggest achievements of the past year was completely turning over his four-person customer service team. They knew how to do their jobs, but their demeanor tended to escalate problems. When
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Difference Maker Spotlight: Kyocera’s Danielle Wolowitz

For Danielle Wolowitz, Kyocera’s talented and determined VP of Corporate Marketing, the ascent has been steady and assured. Since moving to KDA in 2004, Wolowitz has held multiple positions within the corporate marketing group, beginning as the Black and White Segment 2 Product
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What a Dealer Should Ask a Prospective Leasing Partner

At some point, every dealer principal is likely to have a conversation with a prospective financial company about establishing a partnership. Many of the talking points will be clear and understood, but what are some of the critical questions that could possibly be overlooked,
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GreatAmerica Financial Launches Automated Spreadsheet Invoicing

Automated Billing Process Allows Office Technology Dealers to Meet End-User Invoicing Demands (Cedar Rapids, IA)—GreatAmerica Financial Services announced today the release of an automated Excel® billing platform allowing office technology dealers to provide billing information
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Zygoquest Group Advised OneSource Office Systems on Sale to Officia Imaging

Zygoquest specializes in Mergers & Acquisitions Philadelphia, PA – June 2016 – Mike Dudek and Rich Wisniewski of Zygoquest Group “seeking to unite” served as the advisor to OneSource Printer Service and Supply, Inc. (which conducted business as
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Plustek Introduces New Network Scanner at 2016 BTA National Conference

Scans directly to a variety of document management solutions and the cloud through connectors KANSAS CITY, Mo. [Booth #9] (June 8, 2016) – Plustek Technology Inc. (www.Plustek.com), a leader in document scanners announced today the release of its new Network Scanner A250 scanner
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Epicomm Seeks Buyer for Growing Custom Label Converter in the Northeast

Owner retains Epicomm to find partner who will provide resources to support this successful company’s continuing growth strategies Alexandria, Va. (June 8, 2016) ― Epicomm, the Association for Leaders in Print, Mail, Fulfillment, and Marketing Services, seeks a buyer for a
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Toshiba Reaches 50 Million Kilogram Milestone in Toner Production

Company also Celebrates 30th Year of Manufacturing Toner in Mitchell, S.D. MITCHELL, S.D. (June 8, 2016) — Toshiba America Business Solutions recently celebrated the milestone production of 50 million kilograms of copier toner manufactured at its Mitchell, S.D. facilit
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RISO to Launch New “Business Inkjet” Printer June 15

FW Series High-Speed Color Cut Sheet Inkjet Printers to Target New Market Segment Burlington, MA – June 8, 2016 – RISO, Inc. announces the scheduled U.S. release on June 15, 2016 of the company’s latest advance in high-speed color printing, the ComColor FW Series of inkjet
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Mitch Morgan and Chris Ryne of Growth Achievement Partners Collaborate on BTA Managed Services Workshop

Zygoquest & Growth Achievement Partners formed an alliance to specialize in MSP Mergers & Acquisitions BTA Managed Services Workshop Mitch Morgan and Chris Ryne of Growth Achievement Partners will be conducting a BTA Managed Services Workshop on June 28-29, 2016 at the
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ECi Recognized As One of Achievers 50 Most Engaged Workplaces™ in North America

Fort Worth, TX—Tuesday, June 7, 2016 ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific information technology solutions, today announced that it has been recognized as one of the Achievers 50 Most Engaged Workplaces™ in North America. This annual award
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Canon Educates & Inspires With New In-Depth Online Learning Program

Canon Online Learning Courses Designed to Support and Develop Imaging Skills for Passionate Photographers of All Levels MELVILLE, N.Y., June 7, 2016 – Canon U.S.A., Inc., a leader in digital imaging solutions, is launching Canon Online Learning, a new program of immersive
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Konica Minolta debuts nQueue’s Cost-Recovery and Scanning Solutions for Law, Professional Services Firms

Partnership with nQueue simplifies billing functions and document scanning, routing Ramsey, NJ – June 6, 2016 – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) announced today the launch of cost recovery solutions and document scanning and routing technology via
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Advance Business Systems Selects ECi e-automate® ERP Software

Document management company will use e-automate to improve and expand operations Fort Worth, TX—Monday, June 6, 2016 ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific information technology solutions, today announced that Advance Business Systems has
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