August 15, 2013

Last week Canon U.S.A. hosted an event for press and analysts at their new Melville headquarters. For many it was the first opportunity to see the new digs, a 700,000 square foot building located on 52 acres. Although some of us were expecting a full-blown tour of the facility, Read More

It’s been awhile since I presented an installment of “Off the Record,” a department that allows dealers to anonymously and honestly share their concerns about the issues and trends affecting their dealerships. This week we have a familiar topic that for better or for wor Read More

Quality Business Systems in Towson, MD might be considered a smaller dealership when one looks at its revenues, but they continue to be a viable contender in the Towson, MD market ever since CEO Jerry DiMartino founded the company in 2001. DiMartino, who started in the copier Read More

So here you are in the peak of the summer season. You’ve managed to get through a heat wave, crab grass, a vacation if you’re lucky, and the extra work you inherited as a result of other people’s vacations. Your friends around the barbeque ask you how business has been and with Read More

I ran across yet another scam from a copier dealer. First let me point out that 99.9 percent of the dealers out there are great at what they do and great to do business with. However in any industry there are always a few bottom feeders that go to any length to fatten their Read More