This week’s news that Ricoh will acquire mindSHIFT Technologies, a Managed Services provider, from Best Buy Co., once again underscores how important services are to the imaging technology space. Or at least how important services are to their long-term survival in the space.
It’s not that services are something new to Ricoh, but this acquisition gives them a much broader offering and extends their reach in the services space. You’ve seen what services have done for Konica Minolta after its acquisition of All Covered. And let’s not forget Xerox and HP, two other leaders who are bullish on services.
Love it, hate it, or indifferent to it, if you’re an imaging technology dealer, how much more validation do you need to start thinking seriously about Managed Services?
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