HP M525/M575/M775/M830 MFP Control Panel out of calibration

HP M525/M575/M775/M830 MFP Control panel out of calibration or not responding in the correct locations

ISSUE: Customer reports that the control panel appears “out of calibration” or is not responding in the correct areas.

For example, touching on the right side menu items causes items on the left to be selected.

SOLUTION: Troubleshoot using the control panel diagnostic screen.

1) Press the button on the rear side center of the control panel.

1) Use the screen diagnostic menu to test and calibrate touchscreen.

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