Scottsdale, AZ (Sept. 29, 2026) — Stramaglio Consulting today announced that SmartChoice Communications has joined The Consortium, a think tank of imaging industry leaders dedicated to accelerating innovation and sustainable channel growth.
SmartChoice Communications is a managed connectivity provider that helps organizations simplify and manage complex technology environments. The company brings expertise in connectivity, managed services and network automation to The Consortium as office technology providers increasingly expand their capabilities across managed IT and workplace technology services.
At the center of SmartChoice’s technology portfolio is its proprietary SmartTile 2.0 platform, which connects functions that have traditionally operated across separate systems, including network monitoring, carrier management, IT service management, documentation and vendor coordination.
SmartTile 2.0 is designed to go beyond identifying an outage or network problem by helping automate and coordinate the operational work that follows. The platform can add site and device context, create IT service management tickets, engage carriers through APIs or an AI-powered voice agent, coordinate follow-up and escalation and document restoration details and service-level agreement evidence.
By reducing repetitive tasks and connecting previously disconnected workflows, SmartTile 2.0 helps IT teams move more efficiently from detection through resolution while maintaining human oversight when intervention is needed.
As a member of The Consortium, SmartChoice Communications will contribute its expertise in managed connectivity, network automation and managed services while collaborating with fellow members to identify new technologies, business models and opportunities for the evolving channel.
“SmartChoice is at an exciting point in our evolution with the launch of SmartTile 2.0,” said Jarrett Wolfe, managing partner and CEO of SmartChoice Communications. “The platform was built around real customer challenges and is designed to give IT teams greater visibility while automating much of the repetitive work that happens after an outage or network issue is identified. Joining The Consortium allows us to share that experience while collaborating with industry leaders to explore how technology can improve efficiency, strengthen service delivery and create new opportunities for growth.”
The Consortium was founded by Mike Stramaglio, president and CEO of Stramaglio Consulting, to provide an open, collaborative platform where industry leaders can exchange ideas, explore emerging technologies and help the imaging and broader technology channel evolve through digital transformation.
“SmartChoice brings a powerful combination of connectivity expertise, managed services experience and forward-thinking technology to The Consortium,” Stramaglio said. “What the team has developed with SmartTile 2.0 demonstrates how AI and automation can be applied to real operational challenges while supporting the people responsible for delivering exceptional service. We look forward to collaborating with SmartChoice as we explore new technologies, new business models and new opportunities for partners across the channel.”
###
About Stramaglio Consulting LLC
Stramaglio Consulting is committed to taking imaging channel businesses to the next level with a focus on new technologies, innovation and consulting services. Its founder, Mike Stramaglio, is a well-known and respected industry leader with more than 40 years’ experience in the office imaging technology channel. Most recently, he was president of MWA FORZA with Konica Minolta after its acquisition of MWA Intelligence, the company he founded in 2006.
About SmartChoice Communications
Founded in 1998, SmartChoice Communications is a managed connectivity provider that helps businesses simplify and optimize complex technology environments. The company serves as a single point of contact for telecom, internet connectivity, network infrastructure, integrated software platforms and physical security solutions, supported by a service model focused on partnership, responsiveness and ongoing support.
Its proprietary SmartTile platform gives CIOs, CTOs and IT leaders a unified view of their technology environments while helping automate the operational work that follows an alert. By connecting network data, operational context, IT service management workflows, carriers and physical security systems, SmartTile helps organizations identify issues, coordinate response, document outcomes and resolve problems more efficiently.
