When I retired from the business after 37 years, people seemed surprised to hear what I think impacted us the most: the internet. It sounds simple, and we almost take it for granted. We may even think we’ve adapted and are using it to our advantage in business. But are we? Many Read More

Many people have been looking forward to this moment with 2020 in the rearview mirror. It provides the opportunity for a fresh start. As we embark on 2021, dealers need to be ready to deploy resources for three types of workers: mobile, remote and in-office. This is not a new Read More