A new year is the ideal time to take stock of our businesses: what we’ll do differently, what we’ll keep the same and where we want to be in three, four or five years. Ours is an evolving industry in which we don’t just “sell copiers and printers.” In our technology-driven Read More

Celebrating our company’s 70th anniversary this year has given us the opportunity to reflect on the many changes in our industry and our world over these decades. In our case, when my father launched the company in 1955 that would eventually become Pulse Technology, h Read More

As a dealer in our industry, what would you say is your company’s greatest asset? Is it your annual earnings? The inventory you have on the floor or in your warehouse? Or your recurring revenue contracts? All are important to your company’s success and well-being, but I submit Read More

Dealers for whom print has been a dominant part of their business equation—managed print services (MPS) being an integral part—may be discouraged by the decline in print volume that accelerated through COVID and still continues. These last few years have been challenging. But Read More

I learned the importance of diversification at an early stage in my career. When I joined Des Plaines Office Equipment (a predecessor to Pulse Technology that my father founded), his instructions to me as a new employee were very broad in nature, telling me to just go and “sell Read More