Last August, I attended a panel discussion on MPS best practices at COMPtia’s ChannelCON. One question to the panel was about the most critical aspect of setting up clients who are new to MPS. Two panelists jumped on the question with the same answer — setting the client’s Read More

Disruptive innovation can make or break businesses, even entire industries. Think about how the photo film industry vanished due to a technology shift, book stores have fallen prey to the Amazon model and almost overnight, taxis are struggling to compete with Uber. In most cases, Read More

Achilles‘ heel, noun – a fault or weakness despite overall strength In the early days of MPS, one of the biggest challenges resellers faced was the management of locally attached devices. Industry leaders offered many solutions to resolve the issue from right-sizing the Read More

A small group of MPS industry participants recently got together for a “brussels sprout cook-off.” One member of the group offered her home as the venue because she had the best kitchen, and while she claimed she does not cook, I question why she has the gas Wolf stainless stove, Read More