Editor’s Blog: Between the Lines

With all the end-of-year prognosticating that’s going on, we thought it would be fun to take a look back at some of the office imaging milestones as a change of pace. You’ve heard the old saying, “You can’t tell where you’re going if you don’t know where you’ve been.” This Read More

Dealership owners and management take great pride in their company culture and the business standards they work to live up to every day. Unfortunately, forces are always at work to undermine what they’ve built–rapid growth, market slowdowns, increased competition, and Read More

Last week, we began a series that gives industry leaders a venue to talk about their highlights from 2016 and their expectations for 2017. This week we hear from Sharp Electronics Corporation, BEI Services, Des Plaines Office Equipment, Bay Copy, and Toshiba America Business Read More

An eventful 2016 is now behind us, and 2017 shows promise of opportunity ahead. With that in mind, ENX magazine thought it would be interesting to hear from industry leaders about their organizations’ highlights of the past year and their expectations for the next 12 months. Read More

Social media, SEO, web analytics–it’s enough to make a sales or marketing manager long for the good old days of cold-calling, advertising, and direct mail. In truth, the old days weren’t so good. Casting a wide net to capture prospects with just the phone, local ads, and Read More

Projections for the 3D printer market can vary dramatically. That makes it hard to identify the real opportunity in terms of dollars and which niches to target. Consulting firm Deloitte Poland recently released a report that evaluates all the different numbers around 3D printing Read More

Despite HIPAA regulations to ensure privacy and security, many health providers still rely on traditional fax to exchange patient information. Larger hospitals and primary care providers have made progress thanks in part to government incentives. However, hundreds of thousands of Read More

Big or small, all dealers struggle to keep up with the pace of technology change. If that’s hard for even the top dealers, imagine how new technology confuses your customers. Many of the ENX 2016 Elite Dealers said rapidly changing technology is one of their biggest challenges, Read More

The ability to hire qualified candidates is certainly top of mind for management within the document imaging industry. That’s why the recent State of American Jobs survey from Pew Research Center caught our eye. The “non-partisan fact tank” polled more than 5,000 Americans in May Read More

Late last month, Xerox launched its Healthcare Multifunction Printer (MFP) targeted to small healthcare providers. The announcement was interesting in that the MFP adds value with specialized capabilities to better enable core tasks such as digitizing, storing, and sharing Read More

There’s a lot of noise online today. Articles, stories, photos, videos, and podcasts are all vying for our attention. As humans, we’re 80 percent more likely to engage with content that has visuals. Five years ago, if you wanted to purchase lipstick, you went to the Clinique Read More

As a graduate of Michigan State University, LMI’s Terry Dixon cites Spartan athletics, golf, and not least, his great family, for providing the most joy in his life. Dixon entered the office products industry in March of 2000 with no prior industry experience. He was hired as the Read More

It should come as no surprise that even the most successful dealers can struggle to keep growing while maintaining margins. They face the same market challenges as the rest: cut-throat pricing from competitors, declining print volumes, and the investment cost of offering new Read More

Innovolt, a leading manufacturer of power protection products, caught the industry’s attention on September 1 when it announced the hiring of Ed McLaughlin and Phil Boatman as the company’s vice-chairman and president, respectively. Both were well known in the office imaging Read More

ENX Magazine’s Elite Dealers for 2016 provided a great deal of information on their submission forms that we did not use in the December issue. One area was the dealers saw as their biggest challenges going forward. We received some insightful, well-reasoned responses, and we are Read More