Sales & Service

Kyocera Strengthens Leadership in Inkjet at PRINTING United 2025

Kyocera Document Solutions America Inc., one of the world’s leading document solutions companies, concluded a successful week at PRINTING United 2025, demonstrating how Kyocera continues to make
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MPSA Honors 2025 Leadership Awards Winners

The Managed Print Services Association (MPSA), a not-for-profit, volunteer-led association to help further managed print, is pleased to announce the winners of its 2025 MPSA Leadership Awards.
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Sharp Reveals What’s Next at Annual Dealer Meeting

I’ve lost track of how many Sharp dealer meetings I’ve attended since the early 1990s, when the company first started scheduling them. What I haven’t lost track of is the consistent quality of
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Process Improvement: Dealers Honing Skills to Ferret Out Net-New Business

The ability to consistently reel in net-new business is the modern-day practice of panning for gold. Think about it. You’re picking out a region, digging through layers and sifting away until you
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Toshiba Accelerates Cloud Innovation with Youmebee Acquisition

Toshiba America Business Solutions strengthened its cloud portfolio by acquiring Youmebee, Ltd., the makers of directprint.io and a leading provider of cloud-native print management solutions.
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How Dealers are Leveraging Artificial Intelligence to Garner Net-New Logos

It’s difficult to absorb any type of media, be it print or digital, without being inundated with news about artificial intelligence (AI). It’s truly permeating most aspects of life, and chances
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Sharp Empowers Dealers at NEXT 2025 with Innovation, Insight and Future-Ready Strategies

Sharp Imaging and Information Company of America (SIICA), a division of Sharp Electronics Corporation (SEC), successfully concluded its highly anticipated partner event, NEXT 2025, held Oct. 7–9
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Dual Experiences on Dealer, Manufacturer Sides an Advantage for Difference Maker David Ardies

There is a psychology in B2B sales that asserts people only buy from those they like. In some instances, salespeople also have a disdain for potential business partners that needs to be overcome.
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