Sales & Service

Software Rebrand: Kofax Becomes Tungsten Automation

Today marks the beginning of an exciting new chapter in our 40-year history: Kofax is now Tungsten Automation. This new name embodies the characteristics of our workflow automation software:
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2024 Planning, Part Two: Allowing the Past Year to be Your Guide

Last week’s bounty of news surrounding acquisitions and organizational shuffling is a constant reminder that change is always afoot in the office dealer stratosphere. For some organizations, 2024
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South Carolina Dealer DocuGraphics Rechristened as Levifi

After 22 years in business, DocuGraphics is rebranding as Levifi, laying the groundwork for continued growth in the exciting world of workplace technology. Founded as a Xerox copier dealership in
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UBEO Business Services Acquires Fellow Elite Dealer Bay Copy

UBEO Business Services, a nationally renowned leader in business technology services, is thrilled to announce that it has completed the acquisition of Bay Copy, a $5-$10 million dealership based
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Legendary Centric Founder Rick Bastinelli Retires; Shawn Moran Named VP/GM

Centric Business Systems, a leading provider of innovative business solutions, today announced the retirement of its founder and president, Rick Bastinelli, after 33 years of dedicated service.
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Elite Dealer Challenges: A Final Glimpse at Industry’s Biggest Obstacles

It’s time to bid adieu to 2023. On the whole, it wasn’t a terrible year, unlike its three predecessors. It was a year in which business seemed to settle into its new normal, if such a thing
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Kyocera Wins Court Case Against State of New Jersey

A federal judge has deemed a New Jersey law that ensnared Kyocera Document Solutions America (KDSA) doesn’t apply to the manufacturer. The state’s Russia Act, which targets entities
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Keeping You Company with More Tales of Elite Dealer Challenges

Listen…do you hear that? No? OK, listen again. Do you hear it now? You don’t? Of course not, because it’s the sound of your phone not ringing, or your email client not bong-ing (for lack of a
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