Editors Blog

Scaling Non-MFP Hardware: Striking a Balance Between Home-Grown Knowledge, SMEs

Office technology sales reps can sell MFPs all the live-long day. It’s not quite to the level of automotive salespeople, who in recent years have had the benefit of high demand and low inventory
Read More

Mentoring Teammates is One Way Sharp Difference Maker Moonsun Park Pays it Forward

When she was named senior vice president, CFO of Sharp Electronics in 2018 after nearly five years as a controller, Moonsun Park saw it as validation of not just the faith the company had in her
Read More

Non-MFP Hardware: Stand-Alone Sale or a Piggyback Candidate?

Reps introducing clients and prospects to non-MFP hardware offerings within their dealer catalog is fully covered in Sales 101 training. Obviously, every rep is going to (or should) keep his/her
Read More

The Truth, Plus Consumables, Set Actionable Intelligence Difference Maker Charlie Brewer Free

It’s not an embellishment to say that the internet has enriched our lives during the past 30 years. It ushered in an age of instant information. Unfortunately, the cost of admission was being
Read More

Ricoh Difference Maker Jen Healy Leverages Magic of Collaboration in Field Marketing

Jennifer Healy has never shied away from a challenge. Having accrued nearly 30 years in the industry, with all but four of them spent immersed in the world of marketing, she forged a Teflon-like
Read More

Gordon Flesch Charitable Foundation Donates Over $148K to Organizations Across the Midwest in 2023

The Gordon Flesch Charitable Foundation is proud to announce that it has awarded over $148,000 to 36 Midwestern charities providing key community services. Created in 2002, the Gordon Flesch
Read More

Ricoh Shifts Gears, Focus to Dealers at 2023 Partner Summit

The last time Ricoh had gathered most of its RFG dealers together was 2019. The show was called ConvergX, and the setting was Las Vegas, home of many a manufacturer-hosted event. Well, things
Read More

Dare to Dream: TABS Difference Maker Christina Fisher Fulfills Her Promise

First Lady Eleanor Roosevelt once opined, “The future belongs to those who believe in the beauty of their dreams.” Even as a child, Christina Fisher longed to be someone special and achieve great
Read More

Secure Printing: The Foundation of Multi-Layered Security

The hybrid work environment has expanded the exploitable attack surface, and multiple layers of security are required to protect it from external and internal threats. Implementing secure print
Read More

Usherwood Office Technology Difference Maker Mike Riordan Pivots from Mr. Fix-It to Service Leadership

Those of us old enough to remember the 1970s vividly will recall how the television set was the center of the household universe. No YouTube, eBay, Amazon or the internet, for that matter. Only
Read More

Mark of Excellence: ENX Magazine Unveils 2023 Elite Dealers List

Affinity Business Communications, the publisher of ENX Magazine and ENX The Week in Imaging, announces the 2023 list of Elite Dealers. Comprehensive profiles of the 118 dealer honorees
Read More

Work Hard, Stay Humble, Be Kind: AIS Difference Maker Stephanie Keating Phillips Lives Her Credo

Every sales rep remembers that one gratifying takedown that solidifies, in his or her mind, that they have found their true professional calling. For Stephanie Keating Phillips, that moment
Read More