Editors Blog

Looking to Offload Holiday Stress? Check Out Elite Dealer Challenges

In-laws, cooking, shopping, extended family, in-laws, travel, friend time, in-laws, fruitcake, year-end accounting…in-laws. These are some of the pressures we face during the month of December.
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Digitech Systems Difference Maker Nathan Schwenke Strikes Professional Gold

It’s safe to say that Nathan Schwenke knows a valuable find when he sees one. The man has carved out a name for himself on several fronts. Schwenke is a celebrity in the treasure hunting
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Six Degrees of Success: Pulse Technology Difference Maker Chip Miceli Does his Part to Uplift Industry

What is the common thread between actor Kevin Bacon and Pulse Technology CEO Chip Miceli? Both gentlemen are ideal candidates for the Six Degrees of Separation game. One can link any actor with
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Financial Institutions are the Most Affected by Phishing Attacks and Scams

New data shows how the overwhelming majority of phishing attacks on financial institutions dwarf every other industry sector by as much as a factor of 30-to-1. It’s no secret that banks and other
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VOS Difference Maker Jason Habbal’s Thirst for the Sale Propels Company

It’s been said that the most competitive of salespeople hate losing more than they like winning. While it may sound like backward logic, there is a difference. Quite a meaningful one, actually.
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Unleash the Power of Public Relations to Boost Your Dealership’s Visibility

As an office technology dealership owner, maybe you just opened a new location. Or you won a “Dealer of the Year” award, or hired a hotshot new rainmaker and you want to tell the world about it.
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TABS’ Difference Maker Ron Nylen’s Wisdom and Attention to Detail Saves the IT Day

It’s true that not all super heroes wear capes, nor do they all look like Jason Momoa, for that matter. Saving the day in the business world rarely entails stopping a large boulder from hitting a
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One Moves Forward for Tomorrow, Another Stands Still for Eternity

A letter arrived for my youngest son, Jayson, the other day, trumpeting the news that we’d been treated to just the day before via an electronic announcement: He had been accepted to Seton Hall
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Scaling Non-MFP Hardware: Striking a Balance Between Home-Grown Knowledge, SMEs

Office technology sales reps can sell MFPs all the live-long day. It’s not quite to the level of automotive salespeople, who in recent years have had the benefit of high demand and low inventory
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Mentoring Teammates is One Way Sharp Difference Maker Moonsun Park Pays it Forward

When she was named senior vice president, CFO of Sharp Electronics in 2018 after nearly five years as a controller, Moonsun Park saw it as validation of not just the faith the company had in her
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Non-MFP Hardware: Stand-Alone Sale or a Piggyback Candidate?

Reps introducing clients and prospects to non-MFP hardware offerings within their dealer catalog is fully covered in Sales 101 training. Obviously, every rep is going to (or should) keep his/her
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The Truth, Plus Consumables, Set Actionable Intelligence Difference Maker Charlie Brewer Free

It’s not an embellishment to say that the internet has enriched our lives during the past 30 years. It ushered in an age of instant information. Unfortunately, the cost of admission was being
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