Editors Blog

The Long Run: Distribution Management Difference Maker Sarah Custer Sets Winning Pace

Had Sarah Custer decided that she wanted to be a track star, the only question is would she be more suited in a role as a sprinter or a distance runner? After all, the vice president of sales
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Future of Ecommerce: A Hard-Trending Fait Accompli, or a Tool for the Select Few?

Relatively speaking, online commerce is a newer phenomenon, dating some 20 years. Entrepreneurs were finding ways to earn a buck through their www vehicles in the mid-1990s, but the dot-com
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Helping People Proves to be Secret of Selling Success for MTS Difference Maker Justin Wagner

To paraphrase a popular book’s title, everything a salesperson needs to know, they learned by teaching kindergarten. Or, in the case of Justin Wagner, it was fourth grade. It’s no secret that
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Ecommerce and Territory Infringement: Tackling a Sticky Issue for OEMs and Resellers

When it comes to traditional MFP/copier sales, industry dealers have established territory rights set forth by their manufacturer partners that dictate which geographic areas are kosher for doing
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From Systems to Finances and M&A, Docugraphics Difference Maker Josh Craig Stokes Passions

It’s not known whether Josh Craig has ever watched the movie “Barbarians at the Gate” or other business/finance thrillers, but the general manager of Docugraphics found out a little something
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Two-Minute Drill: Canon’s Mason Olds Talks Competition, Differentiation and the Future

There’s no denying that Mason Olds is a confident man. Canon U.S.A., Inc.’s executive vice president of sales was flush from the sterling performance his company had unveiled to hundreds of
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Epson Difference Maker Debra Merritt Remains Grounded as Career Continues to Soar

The enormity of her career growth and continued success is not something Debra Merritt takes for granted. Her twin sons like to point out that she used to work in the mailroom, and is now the
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In Crowded Online Retail Field, Dealers Market Ecommerce to Expand Reach

There’s no debating that the office technology dealer community has been slow in embracing the use of an ecommerce platform to supplement and accentuate its existing salesforce. Late to the party
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TSG Difference Maker Lindsay Keller Finds Networking Opens New Business Horizons

Lindsay Keller has a valid point. The operations manager for The Swenson Group (TSG) in Livermore, California, points out there’s no lack of meetings, programs, webinars and consultative
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Canon U.S.A. Shares its “Jams” with Dealers at Summit in Nashville

Mason Olds laid out the ground rules from the very beginning of the Canon Dealer Summit that took place at the Omni Hotel in Nashville, Tennessee, from June 19-21. One, attendees were there to
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No Safety Net: Image 2000 Difference Maker Jeff Rudisel Skirts Comfort Zone

It’s been long said that one runs the fastest when being chased. Jeff Rudisel has long appreciated that notion, but in his case, the only thing that was hot on his heels was the fear of failure.
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Fight On, DBB: Difference Maker Brandi Noye Embodies Nittany Lions’ Spirit

Not that it matters, but it may be the case that Brandi Noye never attended a Penn State football game when she was a student. But when you listen to the phraseology used by the school’s alumna
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