Movers and Shakers

Marc Theaman is an evangelist, prospector and a salesperson, all wrapped into one tidy package. Theaman, the director of business development for label and receipt printers at Toshiba America Business Solutions, has spent decades with a number of other major industry OEMs—Ricoh Read More

The most memorable moment in the career of Melissa Confalone was so gratifying and impactful, she would one day take advantage of the opportunity to pay it forward. It was equally special the second time around. It was 12 years ago when Confalone, then the general sales manager Read More

Hannah O’Donnell was practically in a trance as she approached the stage during GreatAmerica Financial Service’s annual awards banquet. Her name had just been called as the organization’s Rookie of the Year—given to outstanding new employees for their exceptional first-year Read More

Anyone who has spent appreciable time in the office technology industry is familiar with the tale of Rick Lambert, the onetime sales stalwart for IKON Office Solutions and now a sales coach (selltoWIN) and digital marketing mentor (IN2communications) with myriad products designed Read More

Many a CEO and VP of sales have professed a preference for hiring former college athletes. After all, they understand the team concept and how their role is essential to the overall success of the unit. They understand supporting and sacrificing, doing their part to enable others Read More

Confidence can be a funny thing, coming and going as it pleases, just like a teenager. When it checks out, confidence leaves more than its fair share of baggage—doubt, insecurity, hesitation and fear, to name a few. It strips one of the mojo, the swagger that can project a Read More

It’s amazing the depth of information you can absorb simply by listening. Elliot Williams knows this to be true. The director of product marketing for Business Imaging at Epson could easily throw around the weight of his long career, but a know-it-all attitude is the first step Read More

The title on Marc Grégoire’s business card may read “chief information officer,” but in his day-to-day interactions at Seattle-based Copiers Northwest, his underlying thrust is to be a catalyst for meaningful change. With the knowledge that the solutions he and his team implement Read More

Sometimes a vision can seem clearer on paper than it does in practice. When Dean Swenson decided to transform his business in 2003—leaving the comforts of being a Xerox Agency member to begin anew as an independent Konica Minolta dealer—the reset button was hit on his annual Read More

Our starting point is less important than our ultimate destination. And sometimes a phone call is all it takes to get moving in the right direction. Just ask Vince Jannelli, the associate vice president, software product management for Sharp Imaging and Information Company of Read More

When it comes to attaining career aspirations, it often helps to borrow the roadmap for the journey you’re about to embark upon from someone who has successfully traveled that path. It’s not enough to only visualize being in a role; the path to actualization can be brought into Read More

It’s no secret that the office technology dealer circuit is blessed to have a large number of manufacturers whose offerings—while different in their own ways—meet a high standard of excellence. A quality hierarchy exists in the B2C world, where there are products aimed more at Read More

Skills sets that are portable and adaptable to any number of business segments can make for a valuable commodity from a human resources standpoint. In the case of Evelyn Pichardo, who currently serves as director, partner experience for Brother International, what crystallized in Read More

Given his love for the game of softball (his Austin, Texas team even won its league recently), it’s not surprising that one of the axioms Rick Havacko abides by daily is that the name on the back of the uniform is not nearly as important as the name on the front of it. Absent the Read More

Although Brian Kimball isn’t really much of a sports enthusiast, outside of enjoying a game of golf, he certainly can appreciate the glamor, tradition and the significance of the Stanley Cup. The oldest trophy in North American sports, annually bestowed upon the champion of the Read More