Feature Articles

Last week Print Audit announced what they call “a disruptive new business model” for print management. Print Audit Premier is a subscription plan for office technology dealers, providing them with access to all of Print Audit’s products for a monthly fee. Premier subscribers also Read More

This week Frank Grasso, president of CEO of TGI Office Automation in Brooklyn, New York talks about his dealership’s big sale of the week. What was your most notable sale this week? Grasso: A complete solution encompassing managed print and elimination of HP printers with four Read More

Oh, how those of us in the dealer channel long for the days when the copier manufacturers sold only through dealers. For those not in the copier business that long, yes that was the case. If you needed a copier, except for Xerox, you had to go through an authorized dealer. Read More

The explosion of mobile devices represents both the biggest trend and the biggest challenge to document imaging and print management in 2012. Thanks to cloud services, all the statistics point to an increase in the use of mobile devices for capabilities once reserved for the Read More

Let’s agree from the get go that the only constant in the office technology industry is change. However, one area in that world that is often slow to change is sales rep compensation, especially as the industry moves towards a services and solutions model. I speak to a fair Read More

A couple of weeks ago I shared my impressions of the Konica Minolta Dealer meeting. I thought it would be interesting to get another perspective, that of Al Scibetta, president of Copier Fax Business Technologies in Buffalo, New York, and the winner of the 2011 Konica Minolta Read More

This week, Reed Melnick, president of Nevill Imaging Solutions in Carrollton, Texas, talks about his dealership’s big sale of the week. What was your most notable sale this week? Melnick: Canon light production color units—the imageRUNNER Advance C7065—with a Fiery controller and Read More

We see ‘consumerization’ of IT as one of the biggest trends impacting the way organizations and their workers will interact.  This new wave, from knowledge workers wanting more user friendly experiences with businesses processes inside the firewall to expecting that their Read More

  Obviously there’s a major trend in the industry toward what we call the delivery of ‘managed document services’ and what most of the industry refers to as ‘managed print services’. Let’s call it a ‘delivery model’ if you will and that’s going to become more prevalent in Read More

An important trend and challenge for our dealers and what we need to focus on is our dealer’s ability to establish sustainable business growth. Part of the answer is to expand their offerings to customers by focusing more on a services-led approach. When we say ‘services’ we mean Read More

One of the trends we’re seeing in 2012-2013 is decreased paper page output, and movement towards an electronic mobile format. This trend is being seen throughout the industry; both Generation X and Y have embraced electronic media and will continue to drive this trend.  As a Read More

A year of continued change and opportunity in the industry … and for GreatAmerica!  As we enter 2012, we are very excited to see the energy that remains around implementing managed print services.  Office equipment resellers are focused on further evolving their businesses down Read More

Each new year brings new opportunities and a renewed optimism that positive change will come. As we look forward to a prosperous New Year, we consider the future of managed print services (MPS) and how that industry will continue to grow throughout 2012.  Technology is Read More

The Equipment Leasing and Finance Association (ELFA) which represents the $628 billion equipment finance sector, has revealed its Top 10 Equipment Acquisition Trends for 2012. According to ELFA, given that every year U.S. businesses, nonprofits and government agencies spend in Read More

Not every office technology company is in a position to lead, but Konica Minolta sure is. All one needs to do is examine the facts. And here are some of the facts that were presented to both their direct and indirect dealer channels January 15-17 in Las Vegas and that I took away Read More