January 27, 2012

We see ‘consumerization’ of IT as one of the biggest trends impacting the way organizations and their workers will interact.  This new wave, from knowledge workers wanting more user friendly experiences with businesses processes inside the firewall to expecting that their Read More

  Obviously there’s a major trend in the industry toward what we call the delivery of ‘managed document services’ and what most of the industry refers to as ‘managed print services’. Let’s call it a ‘delivery model’ if you will and that’s going to become more prevalent in Read More

An important trend and challenge for our dealers and what we need to focus on is our dealer’s ability to establish sustainable business growth. Part of the answer is to expand their offerings to customers by focusing more on a services-led approach. When we say ‘services’ we mean Read More

What a difference a week makes. I spent most of last week either in Las Vegas for the Konica Minolta dealer meeting or in the air flying to and from Vegas. This week, I’m home sweet home. I don’t know about you, but three days out of the office, as welcome as it is, can be brutal Read More