February 9, 2012

Oh, how those of us in the dealer channel long for the days when the copier manufacturers sold only through dealers. For those not in the copier business that long, yes that was the case. If you needed a copier, except for Xerox, you had to go through an authorized dealer. Read More

The explosion of mobile devices represents both the biggest trend and the biggest challenge to document imaging and print management in 2012. Thanks to cloud services, all the statistics point to an increase in the use of mobile devices for capabilities once reserved for the Read More

Not to take the steam out of Art Post’s column below on “The Death of the Direct Copier Channel,” but RJ Young Company’s acquisition of Ricoh direct branches certainly is an interesting development. I just finished watching RJ Young President and CEO Chip Crunk’s video message to Read More