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Kyocera Default Campaign
March 2026
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Ethical or Unethical?

Monday, December 3, 2012
Art Post
0

Art Post

Some companies use em and some don’t. For those of you who are new to the business, I’ll try to make some sense of the padded lease rates. Padding means to increase the lease-rate factor from the leasing company’s published rate. Meaning, the leasing company will provide the direct branch or dealer with a rate factor of .0276 for a 36-month fair market value lease, thus a $10,000 piece of equipment would cost $276 per month to lease. The dollar amount time’s rate factor equals cost per month.

Now here comes the sneaky part (geez, I hope I do not get phone calls from attorneys with pointy sticks!); The direct branch or dealer will raise the rates to the reps, such as the rate going from .0276 (36-month FMV) to .0289 (36-month FMV), thus a $10,000 piece of equipment will now cost the customer $289 per month. The direct branch or the dealer will then “back out” the rate—meaning, take the payment and divide by the real rate factor (.0276), which will then equal the total dollar amount that is paid to the dealer by the leasing company. In this case the dealer would receive $10,471.01 or increased revenue of $471.01 by padding the rate! In some instances the dealership or branch will make more money on the padded rate than one would make on commission.

What’s unethical about this you might ask? For me there are a few items that bother me. A, if I am the sales person and I wrote a sale price of $10,000 for the system it would not be true because we would actually be receiving $10,471.01 and not $10,000. B, the fact that it is an FMV rates means the customer would have the buy-out price assessed at $10,470.01 and not $10,000 as stated on the sales order. So, if the customer wanted to purchase the equipment at the end of the lease they would be asked to pay the FMV for the $10,470.01 and not $10,000.

Many reps just quote a price per month and never show the customer the actual cost of the unit, so would they then be ethical because they never quoted the actual sale price for the piece of equipment? In other instances the leasing companies will actually give a percentage of the total dollar amount back to the direct branch or dealer by giving them higher rates, thus the padding comes directly from the leasing company.

My beef is why do we (direct branches and dealers) use padded rates at all? If you want more profit for your box just increase the cost of the box to the reps and let them do their thing. Padding rates in the long run may lose more sales, because the monthly payment will be higher than your competitor if you are both at the same dollar amount. What happens when a smart rep looks at a competitor’s quote and realizes that the rates are padded? Surely he will tell the customer that they are be over charged in the monthly cost and the direct branch or the dealer is not what they seem to be.

In addition I’ve recently seen $1.00 out leases from some leasing companies, and in many states you now need to enter the rate factor or the lease interest on the face of the lease document. Can anyone tell me more on this?

I’m sure there are many arguments to this, however it seems to me that there is no place for “padded” rates in our industry.

Good selling!

KPI March
March 2026
Arlington Feb 2026 NEW
Kyocera Default Campaign
Art Post
About the Author
One of the most recognizable salespeople in the office equipment space and a veteran of 40-plus years in the sales game, ART POST is also the creator of P4P Hotel, a rest stop for salespeople to catch up on the highs, lows and developments in office technology. The site also allows industry pros to touch base with peers and have an open dialog about the state of the industry. Post’s blogs number in the thousands, and his writing has appeared in numerous industry publications. He can be reached at arthurkpost@gmail.com.

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