Impact of IT

Are you using an outdated model for measuring ROI on AI investments? The risk calculus that technology leaders rely on was built for a different era, one of long implementation cycles, high switching costs and tools that needed to earn their place over years to justify the Read More

All businesses, from the time of their founding through reaching their full potential, undergo the same shift. They go from tribal knowledge, internal trust and a “just get it done” attitude to being process-oriented, scalable and secure. Why shouldn’t a managed service provider Read More

There was a time when people would say to me, “Oh, Impact is the copier company that also does IT now?” I heard that a lot. That was the frame; it was how the industry saw us. But lately, people ask, “You’re a tech company that still sells copiers?” We expanded beyond our Read More

Today’s print and copier industry faces one practical question: where can AI deliver real value? When Impact Networking’s service technicians were spending hours digging through 1,000-page manuals and employees across the organization were burning 15 hours a week on manual tasks, Read More

AI’s effects on business are no longer speculation. It’s here, actively reshaping workplaces in real-time. While many leaders worry about resistance to AI adoption, research shows the real challenge lies in leadership inaction—failing to proactively guide and shape AI’s Read More

For the IT industry, change is constant. In the 1950s, only the government and big corporations used large, expensive mainframe computers. But today, computers are everywhere and used by everyone. Decades ago, automation and artificial intelligence felt far in the future. And Read More

Technology has leveled the playing field for businesses. Smaller companies with fewer resources can now compete by investing in new platforms that provide value to customers and employees. In fact, nearly three in four small businesses said that technology helped them compete Read More

In the beginning of 2023, the U.S. government’s Cybersecurity and Infrastructure Security Agency (CISA) released an updated version of the Cybersecurity Performance Goals (CPGs)—a set of practices that businesses and critical infrastructure owners can take to protect themselves Read More