Sales & Service

Looking to Add New Products? Dealers Offer Views on which Ancillaries to Avoid

For any office equipment dealer looking to widen its product and service portfolio, there are ample options to pursue that require varying degrees of investment, from minimal
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Pulse Technology Reaches Deeper into Epson Product Catalog

In late 2019, Chip Miceli was among a group of U.S. dealer executives to tour Epson’s corporate headquarters in Japan and learn more about the company’s burgeoning inkjet technology offering for
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Pandemic’s Push: Has the Office Landscape Been Fundamentally Altered?

This month’s State of the Industry focus on the product audible—dealers tapping into new revenue streams through the addition of products and services—shines a spotlight on the larger question
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Blue Technologies Furthers Expansion, Opens Three New Branches

Cleveland-based Blue Technologies, one of the largest locally-owned office technology dealers in Ohio, is excited to announce that on the heels of celebrating its 25th anniversary, the dealership
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Datamax ‘All In’ in Fort Smith With Bull’s Office Systems Acquisition

As Datamax Inc. extends its footprint across the Natural State, a physical presence in the River Valley of Northwest Arkansas is a natural progression in its ongoing, strategic Growth Plus (+)
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Patrick Banno Named President and CEO, Sam Errigo Promoted to COO of Konica Minolta Business Solutions U.S.A.

Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) announced on Tuesday leadership changes to support the company’s internal and customer-focused digital transformation strategy. The
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Officer Dealers Look Ahead to the Future of Technical Service

This week, we close out our February State of the Industry overview of technical service in the office equipment industry by asking the $50,000 question: where do we go from here? Clicks, market
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Two-Minute Drill: BTA Ushers Back In-Person Events with March’s Spring Break

The Business Technology Association has made the decision to move forward with next month’s live, in-person Spring Break event. After spending the better part of 12 months cooped up in their
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