Sales & Service

2012 a not so good year for the MFP copier industry or a good year for the MFP copier industry.  I’m thinking that most will answer a not so good year at least for the industry as a whole. Read More

In Nova Scotia, during the twelve days of Christmas small groups of belsnicklers, or masked mummers, appear in neighborhoods, ringing bells, making noise, seeking candy or other treats. The hosts Read More

What’s the Golden Rule when selling office equipment? Know your competition or least what they are quoting. Ever notice every time you walk the dog that he or she stops at every tree or Read More

Some companies use em and some don’t. For those of you who are new to the business, I’ll try to make some sense of the padded lease rates. Padding means to increase the lease-rate Read More

Is it just me or does every Thanksgiving always bring back memories from times gone by? Today while running errands I remembered a few of my first introductions into sales, at the time I Read More

I’ve borrowed a few lines from a blog I wrote about three years ago in reference to finding leads and then updated it with a few new ones for everyone. Have you ever heard of the Read More

Seems to me like this would be just the opposite of “10 Tips on How to Lose Your Top Sales Producers” blog I wrote….., well, not entirely. 1. Don’t lie to them. If you do Read More

This will be somewhat of a cut and paste from a previous blog I did labeled “The Hottest Little MFP from Texas”. A few weeks ago I attended the BTA East Grand Slam event in White Read More