Features

Bumps in the Road to Success Won’t Deter Ricoh Difference Maker Glenn Laverty

There are several ways one can view an obstacle. It can either be a roadblock or deterrent to your ultimate goal, or it can merely serve as a bump in the road. Those with big-picture perspective
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Sales and Marketing Tools: A PPC Case Study, and Adding Heat to Bring Light to a Website’s Weaknesses

The world of marketing is something of an inexact science that search engine optimization and analytics attempt to turn into a mathematical equation when it comes to pay per click (PPC) search
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Smart Document Scanning in the Digital Age: Taming the Paper Tiger (White Paper)

The following excerpt is taken from the Panasonic white paper, “Smart Scanning in the Digital Age: Taming the Paper Tiger.” The complete work can be downloaded for free by clicking
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Bringing Life to Inventions Sparks Imagination of Konica Minolta Difference Maker Dennis Curry

It really comes as no surprise that some of the most intelligent and transformative performers in the world of technology innovation embark on a never-ending quest for knowledge that merely
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Nontraditional Avenues Help Reinforce Dealers’ Sales and Marketing Tactics

Cold calls, warm leads and hot prospects. It seems most office technology dealerships are fairly adept at taking the temperature of their clients and prospective business partners, but sometimes
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Clover Difference Maker Jim Cerkleski’s Incredible Journey Marked by Pivots and Divots

If any chief executive has earned the right to be cloistered in a proverbial ivory tower, it would be Jim Cerkleski. He is the CEO of Clover Holdings, a company with annual revenue in excess of
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Security Best Practices and Prospecting Tools Highlight Day Two of BTA Grand Slam

Philadelphia—Day two of the BTA Grand Slam here at the Marriott Downtown was a spirited affair for the approximately 50 dealers in attendance, with an educational agenda that was uplifting,
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Keeping Promises the Key to Keeping Customers for Difference Maker Hunter McCarty of RJ Young

A sad but true fact of human nature is that bad news travels faster than good news. The key to success in the office technology industry is the ability to control that message, and the best way
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New CompTIA Report Reveals Booming SaaS Market Beckons IT Channel

A new report released by CompTIA, a leading technology association, indicates that a wealth of new business opportunities in the fast-growing software-as-a-service (SaaS) market are available to
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HP’s Latest Firmware Update Causes Rejection of Non-HP Ink Cartridges

For the second year in a row, it appears an HP firmware update is blocking the use of non-HP ink cartridges on more than 30 of its OfficeJet series devices. The Sept. 13 firmware update appears
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Difference Maker Bob Goldberg Seeks to Provide Equity and Garner Trust

All of us are guilty, to an extent, of getting lost deep in the weeds of life’s daily challenges, sometimes taking for granted the most meaningful aspects of life before getting jettisoned from
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Building the Core: Key Foundational Elements Needed for Managed Print Services

Every business revolution has its genesis in the need to optimize efficiency, save money and enhance workflows. Well, to take it a step further from a managed print services point of view, a
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