Features

Generation Z is here and ready to work, but should you hire them? The short answer is YES. But why? Let’s go over some of the basics between Generation Z and Millennials. How do they compare to Read More

Competition is all around you and growing by leaps and bounds. Smaller dealers who find they can no longer make investments that can help sustain a level of competitiveness to foster growth are Read More

With the conclusion of an utterly-exhausting 2017 calendar year that followed an equally game-changing 2016, Lexmark took an hour to compose itself and provide a BSD channel perspective update Read More

“Coffee is for closers.” What a legendary line from the iconic sales movie “Glengarry Glen Ross.” Closing is indeed part of the sales process. However, allow me to introduce you to a new sales Read More

What a year! Ricoh sells most of their SMB accounts to dealers (not including education, legal and production) and proves that they are dedicated to their dealers. Toshiba has probably staved off Read More

The week between Christmas and New Year’s is always a dead zone from a business perspective. Come Jan. 2, it’s all hands on deck, buoyed by a feeling of renewed purpose and the desire to jump out Read More

Epson America has unveiled a two-pronged approach when it comes to its recently released Epson Advantage Partner Program. One goal is to make the OEM more aggressive when it comes to garnering Read More

For the second year in a row, “123456” remained the top password among the millions of cleartext passwords exposed online thanks to data breach incidents at various providers. While Read More

Relationships are at the heart of the office technology sector, but where do these relationships start? In such a competitive market, acquiring more net new business isn’t easy, particularly as Read More

As we sweep up the remainder of 2017 and prepare to usher in the New Year, we are constantly reminded that change is one of the few constants we can rely on. After all, how many of us spent New Read More

In business, it is usually incumbent upon two sets of people to fulfill the promise of an idea. The first group develops and maps out an idea’s strategy, while the second follows through on the Read More

The ink and toner cartridge remanufacturing industry has reached an inflection point. Established in the United States in the 1980s, the remanufacturing industry quickly became a global Read More