Feature Articles

If you’re trying to come up with a gift idea for Robin Fonck, a puzzle book might be your best bet. Or maybe a 1,000-piece jigsaw representation of the Eifel Tower. There are few things Fonck, the director of strategic technology for GreatAmerica Financial Services (GAFS), enjoys Read More

Impact Networking, a national managed service provider (MSP), recently launched its updated and rebranded website. The new site is designed to help business owners educate themselves about what is required to do business today and make it simple to learn more about how Impact’s Read More

In devising the editorial thrust of this month’s State of the Industry report on women in leadership roles, our panel of dealer executives was asked, in hindsight, a wholly unfair question. The query: Do you make a conscious effort to develop women as leaders, and if so, what Read More

The office technology ecosystem is blessed to have a small but meaningful cadre of women leaders represented throughout the industry. Championing the cause of the next generation of women in executive positions is a responsibility we all share. In that spirit—and in conjunction Read More

Had Sarah Custer decided that she wanted to be a track star, the only question is would she be more suited in a role as a sprinter or a distance runner? After all, the vice president of sales operations for Distribution Management began her career working summers at the firm Read More

Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) today announced the debut of its cloud-enabled bizhub multi-function printers (MFP). The models include special offers for licensing Dispatcher ScanTrip Cloud, a simple and efficient way to digitize documents that can Read More

Visual Edge IT (VEIT), which specializes in managed IT services and security, cloud computing, and print/copy solutions for businesses across the U.S., has received new capital commitments from Encina Private Credit and funds managed by Ares Management totaling $40 million which Read More

Relatively speaking, online commerce is a newer phenomenon, dating some 20 years. Entrepreneurs were finding ways to earn a buck through their www vehicles in the mid-1990s, but the dot-com bubble burst of 2001 effectively hit the reset button and saw Amazon—the unofficial king Read More

In a July 25 email to membership, the Business Technology Association (BTA)—an industry-leading organization with members consisting of office technology dealerships, resellers, manufacturers, distributors and service companies—outlined its position on Ninestar and Lexmark. The Read More

To paraphrase a popular book’s title, everything a salesperson needs to know, they learned by teaching kindergarten. Or, in the case of Justin Wagner, it was fourth grade. It’s no secret that there’s a correlation between being an educator and a salesperson. Success in either Read More

When it comes to traditional MFP/copier sales, industry dealers have established territory rights set forth by their manufacturer partners that dictate which geographic areas are kosher for doing business. Companies that offend this edict will have their assets seized, doors Read More

Total Document Solutions Inc. (TDSiT), a leading IT imaging company based in Little Rock, Arkansas, proudly announced that it has successfully acquired Business World Inc. (BWI), also based in Little Rock. TDSiT has been growing rapidly over the past several years and their Read More

It’s not known whether Josh Craig has ever watched the movie “Barbarians at the Gate” or other business/finance thrillers, but the general manager of Docugraphics found out a little something about the world of mergers and acquisitions: he absolutely loves it! It only took one Read More

Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) is pleased to announce its FY22 dealer award winners, recognizing the many accomplishments during the company’s 2022 fiscal year (April 1, 2022 – March 31, 2023). The awards were announced on Wednesday, June 28 Read More

There’s no denying that Mason Olds is a confident man. Canon U.S.A., Inc.’s executive vice president of sales was flush from the sterling performance his company had unveiled to hundreds of dealer partner attendees—many of them from the sales, service and solutions end of the Read More