Feature Articles

Earlier this week Toshiba America Business Solutions, Inc. (TABS) announced it was expanding its core business with the launch of a new services-oriented organization, Toshiba Managed Business Services (TMBS) (http://toshiba-solutions.com). TMBS will operate as a separate Read More

We’re seeing a lot of mobile-related introductions in the imaging space of late and it’s a sure bet we’re going to see many more in the months ahead. The big mobile announcement this week was Notable Solutions, Inc.’s (NSi’s) roll out of NSi Mobile, a productivity app for Read More

On Friday, Sept. 14 Preo Software, Inc. announced that the corporation was ceasing business operations effective immediately because of its inability to secure additional working capital. As of that date all staff was terminated and all officers and directors of the company Read More

It was another great event at Nanina’s In the Park in Belleville, New Jersey hosted by Frank Cannata, president of Marketing Research Consultants.  It’s hard to believe this has been going on for 27 years. It’s the one industry event that still brings together so many different Read More

Wading through the myriad of document management solutions on the market can be quite the headache for the office technology reseller, but a document management solution has become one of those menu items no dealer should be without. One of those solutions is Archive Studio from Read More

There’s a wealth of educational opportunities for the independent dealer, many of them invaluable. Recently I attended one of these events, the Strategy Development 2012 Client Symposium, Sept. 12-13, 2012 in Radnor, PA. This was an opportunity for clients to learn new business Read More

The rules of engagement have changed, particularly when it comes to engaging customers and prospects. The old ways of marketing and promotions are not necessarily being supplanted by new ones as much as they are being complemented by new methods such as social media. Two office Read More

Lexmark dealers looking to get a foothold into the managed printer services (MPS) world needn’t look much further than Fleet Manager 2.0, Lexmark’s vendor-neutral MPS offering. For the office technology dealer, a vendor-neutral solution opens up a lot more doors than a solution Read More

A few weeks ago, one of our manufacturer’s reps visited our office telling us about a new series of printers (at least that’s what I thought) that were being marketed specifically for the health care industry. I had mentioned in previous blogs that I thought the industry Read More

You probably don’t need me to tell you that mobile printing is piping hot right now, if not in practice in conversation. Most printer and MFP manufacturers seem to be addressing mobility in one way or another and mobile printing capability is rapidly approaching must-have, Read More

Here’s a new column where I present interesting comments that were made to me off the record. I think it’s a great way to share what’s going on in people’s minds when they can speak freely and not have to worry about me naming names. The following is from an independent office Read More

Back in April BTA announced the launch of a new office technology industry dealer peer collaboration group focused on bringing non-competing dealers together to share best practices and strengthen the revenue performance of each member dealership. PRO Dealer Group currently has Read More

There have been numerous commentators providing opinions as to Sharp’s future in the copier business. An article by Nikkei suggested that Kyocera was in discussions to buy Sharp’s copier business. Sharp US has stated that the article is not accurate and that Sharp is not Read More

Last week we presented comments from dealers on what they expect from their manufacturers. This week we’re turning the tables and asking manufacturers what they expect from their dealers. As with last week’s comments I think you’ll find the following responses predictable albeit Read More

In case you missed it earlier this week Ricoh Company, Ltd. announced that they had made a significant investment in PTI Marketing Technologies, a provider of Web-to-print and marketing personalization solutions for enterprise users and print service providers. According to the Read More