Once the final fireworks to usher out 2017 and welcome in the New Year fizzled in the night sky, the office technology universe was treated to a series of explosions that are still shaking the house. If there was any doubt that the increase in mergers and acquisitions witnessed Read More

Las Vegas—It is easy to see that Guy Gecht has a penchant for numbers. The CEO of Fremont, CA-based technology provider EFI was awash in data as he regaled the 1,500 attendees during his opening address at Connect 2018, held Jan. 23-26 at the Wynn Las Vegas resort and casino. For Read More

Last May’s Supreme Court decision in the landmark Impression Products vs. Lexmark case seemingly set the remanufacturing world on its ear while dealing a blow to global OEMs. Now that a precedent has been established that all patent rights have been exhausted following the Read More

Is it even possible for Doing Better Business, the Altoona, PA-based provider of office technology, managed print services, managed IT and document services for the central Pennsylvania, West Virginia panhandle and Maryland regions, to improve upon 2017? It would be tough to Read More

Take a good look at the head-and-shoulders picture of Jim Loparich. If he looks quite familiar, then there’s a strong likelihood you are currently doing business with Pinnacle Sales. The Westlake, OH-based master distributor of OEM and compatible imaging parts and supplies may Read More

Around the time Eric Smith joined Impression Products, the family-owned business founded by his father, Walter, one of the Charleston, WV-based firm’s biggest moves was becoming a Lexmark-authorized supplier of toner cartridges. In fact, Impression Products also offered OEM Read More

When it comes to purchasing a new car, many of us are guilty of making our selection based upon short-sighted criteria. We fall for the sexy looks, become attached to only certain makes and models, and even obsess about ancillary features that really add little to the overall Read More

Toward the end of 2007, economic indicators started to take a sharp, downward turn. It had been six years since 9/11 impacted America’s economy and psyche. While recessions have come and gone, with varying depths of impact, few prognosticators could have predicted the fiscal Read More

What does 2018 hold in store for our industry? That’s a good question. The 2017 campaign ended with a flurry of M&A activity and, if you perused our December Elite Dealer issue, you would know that many dealers enjoyed outstanding growth in both MPS and managed IT, while some Read More

As press releases come across the transom, I’m always on the lookout for topics that are a little to the left of center for the office technology space. One in particular caught my eye a week ago, admittedly a topic that I have only a passing knowledge regarding, but it was Read More

The next installment of our looks at trends and predictions for the office technology sector in 2018 encompasses a number of different talking points that have garnered top-of-mind attention. In charting potential growth areas, seeking out adjacent product and service offerings Read More

Competition is all around you and growing by leaps and bounds. Smaller dealers who find they can no longer make investments that can help sustain a level of competitiveness to foster growth are finding refuge in the company of much larger competitors, be they M&A-minded Read More

With the conclusion of an utterly-exhausting 2017 calendar year that followed an equally game-changing 2016, Lexmark took an hour to compose itself and provide a BSD channel perspective update via webinar for journalists and analysts on Dec. 11. In terms of breaking news, Lexmark Read More

The week between Christmas and New Year’s is always a dead zone from a business perspective. Come Jan. 2, it’s all hands on deck, buoyed by a feeling of renewed purpose and the desire to jump out of the chute running. Pour out the leftover eggnog and toss those goofy 2018 glasses Read More

Epson America has unveiled a two-pronged approach when it comes to its recently released Epson Advantage Partner Program. One goal is to make the OEM more aggressive when it comes to garnering market share in each of the six subcategories under Epson Advantage. The other is to Read More