May 4, 2017

Three Ways Copier Sales Reps Take Their Customers For Granted

A massive challenge for copier sales reps is attracting and obtaining net new business while trying to retain current customers. Choosing where to spend your energy or how to divvy up your time can be challenging. I know how busy you all are running around doing “stuff!” It costs
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Diversification Opportunities: Your Customers Already Need Labels

In business, there’s something to be said for stepping outside of one’s comfort zone. That would apply to the dealer channel and the subject of diversifying into short-run digital label printers. Across the entire printing ecosystem, packaging and label printing has garnered the
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Kyocera Document Solutions Helps Dealers Navigate Their Success

Las Vegas — Kyocera Document Solutions held its Fiscal Year 2018 Business and Technology Conference on April 18-20 at the Bellagio in Las Vegas. Roughly 1,200 dealers from the United States, Canada, Mexico, Brazil, Chile, Latin America and Caribbean countries attended the
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Got Business Manners? Putting Your Best Foot Forward for Better Customer Service

“I sat there and watched the two of them completely engaged on Facebook. Never mind the fact that I’m a customer, and they are supposed to be helping me. The sad thing is: I’m not sure that they even realized how rude they were. Needless to say, I will never ‘like’ that place. I
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