April 3, 2014

One of the biggest challenges a dealer sales rep has today, and they’ve got a few, is sorting through and comprehending the variety of solutions on the market as well as how to effectively present that solution to customers and prospects. Recognizing this, Lexmark has developed a Read More

(Editor’s note: The following article excerpt on how the office products channel was leveraging social media was written three years ago for Independent Dealer magazine at a time when I as well as many office products dealers were bullish on social media.) At Garrigans Office Read More

Front line management is tough regardless of your functional area.  As a manager you need to deal with scheduling, employees’ personal issues, training and emergencies you could never have anticipated.  When you’re a front line sales manager you have to throw into the mix the Read More