Bonjour, Messieursdames.

As you read this I’m on my way to Montreal for a long weekend. I could use a break even though it’s going to be a short one.

Meanwhile, I have a fun read for you this week. It’s always fascinating to hear what office technology dealers expect from their manufacturers. By and large those great expectations aren’t unrealistic at all. This is a topic I’ve written about before although I haven’t delved into it for at least seven years now. Now that I’ve got the seven-year itch, I’m doing it again. This week we’re going to hear from several dealers and if all goes according to plan, next week I’ll present the manufacturer’s perspective on what they expect from their dealers.

Are you curious about remanufactured color toner? Check out David Cameron’s piece in this issue for some of the early results in his reman color toner survey. And please assist him in his efforts, by adding your two cents. It may not sound like a lot but it’s extremely valuable input nevertheless.

Finally, let me leave you with another reminder to get those Elite Dealer nomination forms in. The deadline is just three weeks away.

New content this week includes: