Sales & Service

“Can anyone come up with a fun and creative name for a Canon copier/printer? It’s my job to name it since the office just got a new one the other day and I’m the new work study Read More

Over the years I’ve seen a lot of really bad copier and MPS proposals and some very good ones. The very bad ones far outweigh the very good ones. As much as we always try to get in front of Read More

Just back from Presidents Club and we lost a day coming home due to flight delays with another winter storm here in the Northeast.  I had just four days left in the month and quarter. Thus, Read More

  While cold calling might not be one of the most productive ways to generate sales leads, cold e-mailing isn’t. Judging from my Gmail inbox it is certainly on the rise and it’s time to take Read More

I simply enjoy this business. Recently, Konica Minolta released the following press release: “Konica Minolta Business Solutions U.S.A., Inc. today announces the launch of the Corporate Read More

Sales organizations, almost universally, believe that sales training is a critical lever in driving sales performance and yet so few organizations have devised an effective training continuum.  Read More

There was a recent post on the Print4Pay Hotel forums that was asking members if they inject humor in their copier/MFP demonstrations and if so what were some of those classic wits of humor that Read More

As we still struggle to keep margins on equipment, maybe we need to become better advocates of presenting shorter terms for leasing equipment. Since I’ve been tracking all of my sales for Read More