Sales & Service

I Want It All, I Want It Now!

With just thirteen days left in the month and the year, I find myself $70K short of securing a spot to our Presidents Club trip in 2015. However, I still have eleven selling days left to the
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To Ricoh: What I Want for Christmas

For each of the past three years, I’ve included a small ditty about Christmas traditions.  I’ve also included an awesome picture of man’s best friend with a Santa’s hat.  Enjoy!
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Color Cost Per Page for 2 Cents; Are You Crazy?

Many years ago while I was on my way to sales call, I would travel south on Broad Street in Red Bank, New Jersey.  Located on the northbound side was a copy center, and every day when I passed
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Another Tip to Help You Sell More Production Print Systems

It’s all about the prospecting not the leads! There’s been much talk in the industry about the research that is performed by the customer via the web before they make their first
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A Little Story about a Man Named Jed

It’s late, I’m going to go through this rather quickly so please stay with me. I had an existing account that was shared with a direct branch. The direct branch had the majority of
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4 Reasons Why You Will Fail Selling Copiers

So, I’m pretty much writing this for all of the newbies that get in the industry. Why is there so much turnover in our industry?  Is it that we’re not hiring the right people? Maybe
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Five End of Year Tips to Help You Sell More

I should have written this the last week of September and not the first week of November.  Well, it’s still good and if you put these tips into practice you’ll not wind up with the
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My Top 6 Secrets for Using Linkedin for Prospecting

We’ll go over what’s worked for me with Linkedin in the past 18 months. I’ve been using Linkedin longer than that, but it’s only during the last 12 months that I
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