ACP
Denver, CO
www.acp.com
www.verticomm.com
Year Founded: 1975
President/Owner: Brad Knepper
Number of Employees: 504
Primary Vendors: Konica Minolta, Canon, Sharp, FP Mailing, Kyocera, HP
Primary Solutions Offerings: Intermedia, Verkada, Rhombus, Microsoft, Huntress, ACDI, Predictive InSight
Primary Leasing Partners: GreatAmerica, DLL, U.S. Bank
Approximate Yearly Revenue: $150 million
Fastest-Growing Business Segments: Unified communications (18%), imaging hardware (7%)
Biggest Accomplishment of the Past Year: ACP acquired an apparel company, which provided a pivotal expansion of its service capabilities, and launched a dedicated apparel division.
Why We Consider ACP Elite:
- AI firepower. The dealer transformed its lean marketing team’s capacity through an AI-driven content creation and automation system. ACP saved more than 20 hours per week on marketing projects via advanced AI tools, enabling the department to execute comprehensive multi-channel campaigns without the need for a larger team.
- Immediate gratification. ACP developed custom AI agents that bridge its sales and marketing efforts. These product-trained agents generate tailored content for use in proposals, presentations, social media posts and emails in mere seconds. Also, its “marketing concierge” agent allows sales representatives to request and receive instant, customized collateral without workflow delays through a library of assets uploaded to SharePoint.
- Best dressed. The new division helped ACP reach terms with Colorado’s largest school district, the first of what it hopes to be a long line of apparel clients in the education space. The dealer also secured a fleet management pact that covers 4,000 devices. This 63-month contract extension with ACP’s largest client includes the deployment of more than 2,000 devices.
- Corporate caring. The dealer is a supporter of the Food for Thought program, which provides food-insecure students with weekend/holiday meals. And for more than 10 years, ACP has backed Warren Village, the Denver-based charity that supports single parent educational/advancement opportunities, through fundraisers including an annual golf tournament
Applied Innovation
Grand Rapids, MI
www.appliedinnovation.com
Year Founded: 1987
President/Owner: John Lowery (CEO), Casey Lowery (president)
Number of Employees: 600+
Primary Vendors: Ricoh, Canon, Kyocera, HP
Primary Solutions Offerings: Hyland, DocuWare, ElectroNeek, Microsoft, Arctic Wolf, Kaseya, ConnectWise, Intermedia
Primary Leasing Partners: GreatAmerica, U.S. Bank, Canon Financial Services, Wells Fargo
Approximate Yearly Revenue: $150+ million
Fastest-Growing Business Segments: Technology products/services: managed IT, cybersecurity, high-end servers (20%)
Biggest Accomplishment of the Past Year: Delivering on its 2025 company theme “Grow,” Applied Innovation enjoyed its best sales performance in company history, including its biggest year in Tampa. An Indianapolis start-up branch is already yielding positive results.
Why We Consider Applied Innovation Elite:
- Marketing expansion. The dealer continues to diversify its marketing initiatives, tapping webinars and events, paid search, social media, email campaigns and strategic, industry-specific outreach. Increased media coverage has helped bolster its public relations efforts.
- Top takedown. Applied Innovation came to terms on a contract agreement with an education account with more than 100 schools. The deal exceeded $1.5 million.
- Inc. spots. A place on the prestigious Inc. 5000 saw the dealer attain notable rankings such as #85 for the fastest-growing company in Michigan, #24 fastest-growing company in Grand Rapids, and #386 for the fastest-growing IT services company in the nation. Applied Innovation also garnered top sales/partner status with OEMs Canon, Ricoh, Kyocera and HP.
- Helping hands. Annual events such as the Casino Royale Charity Gala ($40,000 raised) and its second annual Golf Classic ($80,000) fund causes that support children with weakened immune systems and life-threatening conditions. Team members are also allotted 16 paid volunteer hours they can dedicate to causes they value.
Atlantic Tomorrow’s Office
New York, NY
www.tomorrowsoffice.com
Year Founded: 1959
President/Owner: Larry Weiss (chairman), Jason Weiss (CEO), Adam Weiss (president)
Number of Employees: 400
Primary Vendors: Ricoh, Konica Minolta, Toshiba, HP, Kyocera
Primary Solutions Offerings: DocuWare, EFI, SentinelOne, Trustifi, KnowBe4, ID Agent
Primary Leasing Partners: DLL, Wells Fargo, GreatAmerica, PEAC Solutions
Approximate Yearly Revenue: $163 million
Fastest-Growing Business Segments: Data, AI and applications (7%)
Biggest Accomplishment of the Past Year: A pair of acquisitions in a new business segment are driving growth for Atlantic Tomorrow’s Office and creating value for print and IT customers.
Why We Consider Atlantic Tomorrow’s Office Elite:
- Life support. An innovative marketing campaign for the dealer centered on clients using equipment that reaches end-of-life (EOL) status during 2025. The two-email initiative yielded 85 meeting requests, and a second EOL campaign was slated to coincide with the annual year-end blitz.
- Survey says. Another campaign Atlantic Tomorrow’s Office found particularly effective was the Ten Box. Geared toward propelling deeper, business-focused conversations, the Ten Box contains examples of the top 10 challenges that are leading contributors of inefficiencies, security vulnerabilities and overspending. It allows account reps to ID pain points and topics of interest for clients and prospects, setting the stage for a demo, assessment or conference with the dealer’s subject-matter experts.
- Steady stream. A managed IT client with 1,000 employees netted $155,000 in monthly recurring revenue for Atlantic Tomorrow’s Office. A co-managed IT deal valued at $96,000 monthly was another top takedown.
- Trophy time. Among the partner awards captured by Atlantic Tomorrow’s Office were the Ricoh Circle of Excellence, Toshiba ProMasters, HP Elite Dealer, DocuWare Customer Service Champion and EFI Platinum Partner.
Gordon Flesch Company (GFC)
Madison, WI
www.gflesch.com
www.elevityit.com
Year Founded: 1956
President/Owner: Patrick Flesch
Number of Employees: 650
Primary Vendors: Canon, Ricoh, Lexmark, Duplo, Zebra
Primary Solutions Offerings: Canon, PaperCut, Fiery, Tungsten Automation, EtherFax, Intermedia, ConnectWise, Arctic Wolf, Scale, Nutanix, Microsoft
Primary Leasing Partners: GFC Leasing (in house)
Approximate Yearly Revenue: $217 million
Fastest-Growing Business Segments: Managed voice (25%), Elevity managed IT (11%), leasing (6%), aftermarket (3%)
Biggest Accomplishment of the Past Year: Gordon Flesch Company added 300 new customers to its client list, among them several large school districts.
Why We Consider Gordon Flesch Company (GFC) Elite:
- Incoming income. Nearly 750 leads were garnered via GFC’s inbound marketing program, which led to more than 175 sales and 115-plus customers. Altogether, the program yielded $2.4 million in revenue, including $1.7 million stemming from net-new accounts.
- Door opener. GFC has found success through account-based marketing campaigns, which has added positive wrinkles to its quest for net-new business. Personalized messages accentuated by unique deliverables allow its team to have conversations and gain foray into accounts that have eluded GFC for years.
- Globe trotter. One of the biggest takedowns saw Gordon Flesch Company come to terms with a high-profile global manufacturer, a deal that included 500-plus units.
- Hosting highlights. Community engagement events continued to grow at GFC this year. All its major locations hosted open houses and customer appreciation functions. The company also sponsors professional golf tournaments, suite nights at several minor league and collegiate baseball games.
Impact Networking, LLC
Lake Forest, IL
www.impactmybiz.com
Year Founded: 1999
President/Owner: Mike Lepper (CEO)
Number of Employees: 850+
Primary Vendors: Kyocera, Ricoh, Konica Minolta, HP, Lenovo
Primary Solutions Offerings: ConnectWise, SentinelOne, Microsoft, Kaseya, Cisco, Huntress, Stellar Cyber, Qualys, Mendix, Keeper, Proofpoint
Primary Leasing Partners: GreatAmerica, DLL, First Citizens Bank
Approximate Yearly Revenue: $205–$215 million
Fastest-Growing Business Segments: Managed marketing (18%), managed IT/cybersecurity (14%)
Biggest Accomplishment of the Past Year: It was a changing of the guard at Impact Networking, as Mike Lepper was named CEO, Anthony Cucco became COO and Jeff Miller became CFO. Its previous leadership team joined the company’s board of directors.
Why We Consider Impact Networking Elite:
- AI journey. With Jon Evans leading the way as Impact’s chief AI officer, the company’s new AI services division can benefit companies, from new entrants to early adopters seeking custom solutions, regardless of how far they’ve advanced with the technology and its tools. The offering is available to current customers only, but Impact will open it up to prospects in 2026.
- Business gem. One of the nation’s largest precious metals companies turned to Impact for its IT and cybersecurity needs. The dealer performed a risk audit and solidified the client’s technology ecosystem to be more stable and reliable.
- Path forward. Backed by the support of the Impact Leadership Institute, employees can leverage the training needed to enhance career progression. The dealer typically sources in-house candidates for leadership positions.
- Helping hands. The Impact Foundation is the dealer’s charitable-giving organization, which targets non-profit groups and charities for monetary donations.
Kelley Create
Kent, WA
www.kelleycreate.com
Year Founded: 1974
President/Owner: Aric Manion
Number of Employees: 394
Primary Vendors: Toshiba, Pitney Bowes, Kyocera, Lexmark, Formax, Brother, HP, Xerox, Canon
Primary Solutions Offerings: DocuWare, ABBY, PaperCut, Treeno, Satori, Microsoft, Rhombus, Kelley Cloud Fax, Intermedia, Flex Systems
Primary Leasing Partners: GreatAmerica, U.S. Bank, Peac Solutions, Wells Fargo, LEAF, Canon Financial Services
Approximate Yearly Revenue: $121.9 million
Fastest-Growing Business Segments: Repro/ARC supply (40%), mail (16%), aftermarket (10%)
Biggest Accomplishment of the Past Year: Kelley Create posted 9% revenue increase in 2024 in a year that saw it rebrand from Kelley Connect, a process that entailed updating its offices and vehicle fleet to reflect the name change.
Why We Consider Kelley Create Elite:
- Event marketing. During the past two years, Kelley Create has grown its litany of hosted events, including partner appreciation and 50th anniversary receptions in 2024. This year, the dealer rolled out TechTalks and happy hours. These casual, conversation-driven gatherings foster open dialogue around emerging technologies and industry challenges.
- Frozen assets. The longtime M&A player tapped into The Last Frontier with the addition of Boynton Office Systems, a four-branch dealership located in Gnome. The deal represented its sixth acquisition in Alaska during a five-year period.
- Business booster. Reaching a transformative technology accord with a leading West Coast creditors’ rights law firm, Kelley Create devised a full cloud voice deployment for 180 users and 44 contact center agents. The upgrade enabled collectors to engage more effectively with both inbound and outbound callers, enhancing productivity and client interactions.
- DocuMented success. Kelley Create has been honored by DocuWare with Diamond Club Partner status (2023–2025) as well as the Customer Service Champion Award (2024, 2025). A three-time Toshiba Dealer of the Year, the company also picked up a Sophos MSP Partner of the Year (U.S.) for 2025.
Loffler Companies, Inc.
St. Louis Park, MN
www.loffler.com
Year Founded: 1986
President/Owner: Jim Loffler (CEO/founder), James Loffler (president)
Number of Employees: 500
Primary Vendors: Canon, Konica Minolta, Xerox, Lexmark, HP, GBC, FP Mailing
Primary Solutions Offerings: Microsoft, Fortinet, Arctic Wolf, Nutanix, CommVault, Axis, Kaseya, Dell, HPE, NEC, 8×8, Ring Central, Mitel, CallTower, Nextiva
Primary Leasing Partners: U.S. Bank, GreatAmerica
Approximate Yearly Revenue: $136 million
Fastest-Growing Business Segments: Unified communications (27%), Loffler Document Services Center (20%), MNS (7%)
Biggest Accomplishment of the Past Year: Loffler Companies established a net income target and implemented a three-year plan to achieve it. However, it took only two years to reach the goal and enable the dealer to align its imaging financials with top industry standards.
Why We Consider Loffler Companies Elite:
- Marketing magic. With an ongoing eye toward strengthening brand visibility and deepening engagement with clients and prospects, Loffler rolled out several marketing initiatives. One major effort was the development of a robust paid advertising program across Google and LinkedIn that targeted top-of-funnel awareness and bottom-of-funnel conversion. These campaigns are designed to reach decision-makers and drive qualified traffic to the dealer’s digital platforms.
- Tech talks. Loffler grew its event strategy with more webinars and hosted gatherings to reinforce the bond between the dealer and local business leaders. The biannual Tech Fest Event, featuring focused breakout sessions, unique venues and esteemed keynote speakers such as NT-ware Founder and President Karsten Huster, continues to draw crowds in excess of 500.
- Top takedown. Despite a 20% increase in lease and service costs, Loffler was able to renew a competitive deal with one of its largest clients. The pact included hundreds of A3 MFPs, A4s and multiple production print devices deployed across several states.
- Partner kudos. Loffler’s trophy mantel has been fortified the last two years, including Minnesota Top Workplace recognition from the Star Tribune. CRN recognized the dealer on its Solution Provider 500 and MSP 500 Pioneer registers. Loffler also notched manufacturer and partner awards from Konica Minolta, Canon and Microsoft, and it was named to the Pros Elite 100 list.
Milner, Inc.
Peachtree Corners, GA
www.milner.com
Year Founded: 1934
President/Owner: Dusty Milner (CEO), Tom McMahon (president)
Number of Employees: 400
Primary Vendors: Ricoh, Lexmark, HP, Konica Minolta
Primary Solutions Offerings: DocuWare, PaperCut, Microsoft, ECI Software Solutions, Intermedia, ConnectWise, VMware, Lenovo, Axcient, Dell, Lexmark, SentinelOne, Cisco, HP, CyFlare
Primary Leasing Partners: DLL , First Citizens Bank, GreatAmerica
Approximate Yearly Revenue: $105 million
Fastest-Growing Business Segments: IT (40%), Milner North Division (26%)
Biggest Accomplishment of the Past Year: Milner enjoyed a stellar 40% growth year in its managed IT and cybersecurity division, propelled by new enterprise relationships, enhanced offerings and the integration of ServiceNow to improve transparency and responsiveness.
Why We Consider Milner Elite:
- Creative campaigns. A series of “Mission Possible: Tech Ops” sales and marketing campaigns align technology offerings such as cybersecurity, managed IT and production print. The fun aspect of the initiatives energized the dealer’s sales force and created a memorable experience for clients.
- Lock down. With the continued mobilization of cybersecurity solutions and the desire to craft a secure workplace message, Milner buffered its product and service portfolio with SentinelOne, Cyflair MDR and enhanced managed IT services.
- Class leader. Two of the biggest takedowns in the past year saw Milner tap into the education sector for multiyear technology partnerships with large school districts. Both agreements focused on efficiency, security and accountability, and the deals featured MPS bundled with IT support, cybersecurity and workflow automation.
- Industry kudos. During the past two years, Milner has been honored by manufacturer partners Ricoh and Konica Minolta. In addition to being a DLL Platinum Partner, the company has been recognized with the community leadership award by the YMCA of South Florida.
PERRY proTECH
Lima, OH
www.perryprotech.com
Year Founded: 1965
President/Owner: Pat Summers (president)
Number of Employees: 290
Primary Vendors: Ricoh, Lexmark, Konica Minolta, Kyocera, Mimaki, Duplo, Promethean
Primary Solutions Offerings: Microsoft, Pax8, Kaseya, HP, HPE, ConnectWise, Fortinet, Mimecast, Phin, Scale Computing
Primary Leasing Partners: U.S. Bank, GreatAmerica
Approximate Yearly Revenue: $100–$105 million
Fastest-Growing Business Segments: MNS (43%)
Biggest Accomplishment of the Past Year: PERRY proTECH saw modest to significant growth in many key business disciplines, led by managed IT, enterprise clients and aftermarket.
Why We Consider PERRY proTECH Elite:
- Expanding reach. PERRY proTECH buoyed its market presence via events and technology. With the addition of scheduling software, the dealer was able to reach more potential customers faster through a cold outreach email platform, digital business cards and streamlined database.
- Corporate milestone. With a website overhaul in the works and a focus on the company’s 60th anniversary, account reps will have the tools and resources needed to spark revenue while delivering a consistent, professional experience.
- Higher ed. A comprehensive print management solution for one of Ohio’s largest universities highlighted the top takedowns for PERRY proTECH. More than 400 net-new Konica Minolta and HP units were installed, with PaperCut MF software for secure print release and RightFax digital fax server solutions.
- Team concept. The dealer has devised several programs designed to ensure employees feel valued and engaged. The PRO Ideas program is a series of employee-offered suggestions for process improvement. PRO Performers is a recognition program that rewards outstanding contributions.
RJ Young
Nashville, TN
www.rjyoung.com
Year Founded: 1955
President/Owner: Chip Crunk (CEO), AJ Baggot (president)
Number of Employees: 650
Primary Vendors: Ricoh, Canon, Brother, HP, Lexmark, Kyocera, Zebra, Roland
Primary Solutions Offerings: Verkada, ViewSonic, Intermedia, Sophos, Axis, Sophos, DocuWare, 11:11 Systems, LG
Primary Leasing Partners: In-house leasing
Approximate Yearly Revenue: $200 million
Fastest-Growing Business Segments: Physical security (99%)
Biggest Accomplishment of the Past Year: RJ Young realigned and consolidated its physical footprint, reducing the total number of locations while opening larger, strategically placed distribution hubs.
Why We Consider RJ Young Elite:
- Growth spurs. RJ Young expanded into Savannah, Georgia, and the company’s account execs pulled in 20-plus net-new managed IT accounts. Bolstered AV and physical security solutions also supported the company’s shift from a regional office equipment provider to a national-level performer.
- Come together. The annual Tech Connect event in downtown Nashville brought together more than 700 business leaders, vendors and customers to showcase emerging technology. RJ Young’s signature event included demos, entertainment and community impact initiatives.
- Innovative excellence. Working in tandem with Belmont University, the dealer kicked off a campus engagement campaign that captured the Missouri Valley Conference’s “Best New Marketing Idea” award. Elements of the campaign included gamified learning and real-world technology solutions.
- Contractual success. One of RJ Young’s more notable takedowns was Kessler Federal Credit Union, an agreement totaling nearly $2 million—the largest security and access control contract in its history. The accord featured tailored SLAs, long-term service agreements and a full redesign and installation of enterprise-level security systems across multiple branches.
TGI Office Automation
Brooklyn, NY
www.tgioa.com
www.goipower.com
Year Founded: 1964
President/Owner: Frank Grasso
Number of Employees: 400
Primary Vendors: Ricoh, Toshiba, HP, Lexmark, Dell, RISO, FP Mailing, Fujitsu, Kodak, Panasonic, Promethean, Zebra
Primary Solutions Offerings: Barracuda, Cisco, Microsoft, Nutanix, Pocketalk, RFIdeas, ELATEC, SonicWall, Fortinet, Veeam, VMware, Citrix, Zerto, DocuWare, PaperCut
Primary Leasing Partners: DLL, First Citizens Bank, Wells Fargo, GreatAmerica
Approximate Yearly Revenue: $136 million
Fastest-Growing Business Segments: Software licensing (50%), IT managed services (20%)
Biggest Accomplishment of the Past Year: Software licensing continues to be a driving growth force for iPower Technologies, TGI Office Automation’s managed IT division, with a 50% increase.
Why We Consider TGI Office Automation Elite:
- Artificial sweetener. While the dealer annually hosts more than 50 events a year, it broke new ground with the Tech Innovators AI Summit held at Hard Rock Stadium in Miami. More than 200 guests were able to tour the Dolphins’ new locker room, visit with 11 vendors and listen to AI specialists.
- Top deal. TGI Office Automation reached agreement on a deal worth $2 million for a health care client. The accord entailed IT hardware, software and managed services.
- Happy anniversary. Both TGI Office Automation (60 years) and iPower Technologies (15 years) celebrated milestone anniversaries at the close of 2024.
- Worthwhile cause. Last spring, managed IT division iPower Technologies sponsored the 30th anniversary Kristi House gala. More than $1.1 million was raised for the organization, which provides specialized services for victims of child abuse, sex trafficking and other forms of exploitation and endangerment. Sales manager Rich Powers is a member of the nonprofit’s board of directors.
