Have you recently bought a new multifunctional copier with a finisher/stapler? If so, can you remember if the staples were included in the cost per page or not included in the cost per page? Very rarely have I ever seen staples included, and I never thought much about the cost of Read More

Let’s see I entered the industry in 1980 via a State sponsored program to put people to work in the technology industry.  I went to copier training school for a good 12 weeks to learn how to become a copier technician and was paid $3.50 per hour. In 12 weeks I graduated and Read More

I posted this almost three years ago on the old site and thought I would re-post again for everyone. While going through my e-mails the other day, I had an e-mail from a client in the South. The e-mail was in reference to “what is really the interest rate for a Fair Market Read More

Where oh where has the year gone? With a mere 12 hours left of selling time for the month, the quarter and the year I was left with the daunting task of trying to enable another $20K of revenue to hit my mark of $80K or more for the month. While in the office today I yelled, Read More

I always enjoy answering e-mails and today I was able to send this reply to a Print4Pay Hotel Member that asked me these questions: A friend of mine and myself are potentially looking to partner together to start an unauthorized copier dealership. We want to tap into the niche Read More

With net new customers that have never leased a copier this is probably the top question that gets posed to me each and every month. There are many advantages to leasing, you can go check out my recent blog “10 or More Reasons of Why to Lease Copiers & Printers“ Read More

It’s always good to review the basics, and to remember the basics when explaining equipment leasing to a client that is new to leasing office equipment. It’s also not a bad idea to keep this in your portfolio. 1. Why Lease?  Leasing provides your customer with the use Read More

The clock continues to tick; most in the office will hear my rants as the month and or quarter winds to a close. I can be heard mumbling, “Wwhy do people just not call you back anymore?” or “If you don’t want to talk to me, just send me an e-mail, Read More

Cost Per Image, Cost Per Page, Cost Per Copy, Cost Per Print, whatever you call it, it all started with the copier industry. The question above was posed by Greg Walters with a recent thread that was posted on LinkedIn.  I stated the reply of “I do, I do”,  I was that Read More

I’ve been thinking about this for the past week or so. Where is the sizzle for selling Managed IT or BDR (backup disaster recovery)? Selling Managed IT and BDR is boring! As my wife states, “it’s a real snooze!” Where is the sizzle?  Am I missing Read More

Most will say, “Aargghh, it’s way too complicated and I don’t have the time for that. All I want to do is sell and make money or I’m sure the commission report is correct and there’s no need to double check.” Or how about this comment that was once stated Read More

When I first heard about LinkedIn I can remember that LinkedIn was a social site for professionals that would help you advance your career and help with finding new job opportunities. Personally, I enjoy using LinkedIn and I feel that LinkedIn is one of those invaluable resources Read More

I believe I wrote this about four years ago and at that time I never used a real CRM system. Believe me, I fought it tooth and nail, four years later, I can’t operate without it.  If I had once wish for a CRM program it would be that I could have it display a large warning Read More

Since the Giants are getting hammered by the Broncos, and the fact that they will now be 0-2 leaves me with some additional Sunday night time. Thus, I thought I’d bring back this blog from 2010.  Enjoy!  How many calls will it take to get an appointment? It’s a Read More

A Star Trek flick from 1996 had the crew of the Enterprise travel back in time to undermine the Borg attempt to stop Earthlings from making first contact with the Vulcans. The last few days I’ve been busy on the phone prospecting for new accounts, new opportunities, new Read More