Toronto (Dec. 16, 2025) – Crawford Technologies, a provider of innovative document solutions that streamline, improve and manage customer communications, announced it will host its seventh annual Industry Summit on April 8-9, 2026 in Orlando, Florida.
New in 2026, Crawford Technologies will partner with Madison Advisors, a nationally recognized research and consulting firm specializing in customer communications management (CCM), electronic delivery and print technologies, to host the event. Crawford Technologies’ Summit is recognized as the most comprehensive CCM and document accessibility event in the industry.
The Industry Summit will bring together senior-level attendees across financial services, insurance, healthcare, government and print service providers, creating a unique environment for learning, collaboration and strategic dialogue. As the industry’s only dedicated CCM event scheduled for 2026, the Summit offers an exclusive forum for industry professionals to explore emerging trends, exchange real-world strategies and connect with peers and technology innovators.
Building on the success of its 2025 Summit, Crawford Technologies is expanding the program for 2026 by partnering with Madison Advisors. Madison Advisors will moderate thought leadership sessions, bringing deeper perspective and data-driven insight into discussions that matter most to today’s customer communications leaders.
“We are excited that our partnership with Madison Advisors to co-host the seventh year of our Industry Summit will provide an expanded opportunity for both customers and industry experts to dive more deeply into the current and future state of customer communications,” said Ernie Crawford, president and CEO of Crawford Technologies. “We look forward to offering the only forum in the CCM industry today designed to unite the brightest minds in customer communications and drive the industry forward through collaboration and innovation.”
Further details, including session titles, keynote and speaker information will be announced in early 2026.
For early registration, visit this link.
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About Crawford Technologies
Crawford Technologies develops solutions that help enterprises optimize and improve the secure and accessible delivery, storage and presentment of their customer communications. As an award-winning, global provider of products and services with over 2,000 customers on six continents, Crawford Technologies enables some of the world’s largest banks, insurers, healthcare providers, utilities and print services companies to reduce costs, simplify processes and streamline mission-critical communications across all channels and in all formats.
About Madison Advisors
Madison Advisors specializes in offering Fortune 1000 companies context-specific guidance for a range of content delivery strategies, particularly those addressing enterprise output technologies and print and electronic customer communications. Madison Advisors’ analysts and consulting professionals are dedicated to technology and market research that is delivered through short-term project engagements as well as articles, publications and presentations. In addition, the company’s hands-on experience developed through assisting its clients with deploying selected solutions adds a practical dimension to their approach not typically found with consulting generalists or other analyst firms.
