Pulse Technology’s Chip Miceli Offers Perspective on Epson Inkjet Following Tour of Epson’s Factory in Japan

Chip Miceli, president and CEO of Pulse Technology, a leading technology company serving the managed print services, managed network (IT) and office supplies/furniture needs of Greater Chicago and Northern Indiana, recently met with Epson Corporation leaders in Japan to study and discuss the latest advances in ink technology.

Chip Miceli, Pulse Technology

Miceli was one of a few American office equipment dealers invited to Japan, where Epson officials shared details of this the new and improved approach to ink technology. Miceli believes that this latest technology, which does not require heat as part of the printing process, will be revolutionary because of improved quality of printing, as well as the improved environmental impact and cost savings.

Pulse Technology will introduce this new ink technology in its managed print services programs throughout its Illinois and Indiana locations. Also, the company will schedule a series of “Lunch and Learn” presentations to introduce the technology to clients and interested parties.

Here’s how it works.

Epson ink technology is a departure from the traditional approach. Historically, thermal inkjet printers have relied on heat to push ink through their nozzles. This advanced PrecisionCore technology instead uses piezoelectric crystal actuators which mechanically eject ink. The process does not require heat, and that results in printheads which are highly durable and have very little deterioration over time.

Other benefits of the new technology include:

  • Deliver superior image quality at blazing speeds
  • Printheads can be used for a wide range of commercial and industrial applications
  • Little waste because of accuracy of how ink is deposited
  • Ecologically friendly system; less emitted ozone into the atmosphere
  • Technology which warns the user when levels are running low
  • More even ink flow
Epson’s factory tour near Tokyo offered sightseeing opportunities for the group of 20 office technologies dealers and media, including this stop at the Matsumoto Castle.

Miceli is a leading authority on managed print services (MPS) and a frequent speaker on the topic nationally and has mentored many people in his industry on this topic.

He said, “Those of us who have embraced and advocated for the managed print service (MPS) approach to document generation, which essentially guides customers into programs which reduce their cost per page for generating the paper they print or copy, are always on the lookout for additional advances. We have had opportunities to work with manufacturers and provide input into how they can make their equipment more user-friendly. And now, with this unveiling of improved ink technology, customers will achieve several important goals: longer cartridge life, less environmental impact, superior print quality and spectacular quality of documents. This is a great improvement and we look forward to promoting this advance through our own company and throughout our industry.”

To learn more about the new ink technology, or for a demonstration of how it works, please call (847) 879-6400.


About Epson
Seiko Epson Corporation (Epson) is a Japanese electronics company and one of the world’s largest manufacturers of computer printers, and information and imaging related equipment. Headquartered in Suwa, Nagano, Japan, the company has numerous subsidiaries worldwide and manufactures inkjet, dot matrix and laser printers, scanners, desktop computers, business, multimedia and home theatre projectors, large home theatre televisions, robots and industrial automation equipment, point of sale docket printers and cash registers, laptops, integrated circuits, LCD components and other associated electronic components. It is one of three core companies of the Seiko Group, a name traditionally known for manufacturing Seiko timepieces since its founding.

About Pulse Technology
Pulse Technology is a leader in the field of print management, network services and other office solutions with a history dating back to 1921. It is the new, re-branded name for several well-known area businesses: Des Plaines Office Equipment, with three Chicago area locations; and Kramer & Leonard and McShane’s, serving Northern Indiana. With locations in Chesterton, IN, Chicago, Rockford and Carol Stream, Illinois, Pulse Technology serves the needs of businesses across the Midwest.

The firm provides products and services to a diverse client base that includes schools, hospitals, law offices, accounting firms, and financial institutions, among others. The firm has won the Sharp Document’s Hyakuman Kai award for sales excellence since 1988 and the Elite Dealer by The Week in Imaging since 2007, and was this past year named to the Inc. 5000 list for fastest-growing businesses across the United States.