Transformation

Why People, Not Just Systems, Need to Transform in the Office Equipment Industry

“There are no legacy systems, just legacy thinking.” I heard this concept introduced at this year’s Mulesoft Connect conference by one of their customers. It resonated so well with the audience that it was repeated multiple times throughout the remainder of the sessions. Most
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The Recipe for Successful Transformation

Like a caterpillar transforming into a butterfly, I’ve seen many copier dealers try to transform their company and find their way to the future.  The natural progression is to morph their business offerings to include deliverables that involve technology services. Although, I
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