You’re sitting in a conference room on day one of mandatory training. Around you, laptops are open to email. Someone’s checking their phone under the table. The trainer clicks through slides about new processes, compliance requirements or system updates. Everyone knows they’ll Read More

There was a time when people would say to me, “Oh, Impact is the copier company that also does IT now?” I heard that a lot. That was the frame; it was how the industry saw us. But lately, people ask, “You’re a tech company that still sells copiers?” We expanded beyond our Read More

AI’s effects on business are no longer speculation. It’s here, actively reshaping workplaces in real-time. While many leaders worry about resistance to AI adoption, research shows the real challenge lies in leadership inaction—failing to proactively guide and shape AI’s Read More

What should an organization’s digital transformation (DX) look like? How do you know if your efforts are making the right impact? As artificial intelligence (AI) and technology advance at a bewildering pace, how do you make decisions with foresight? If you’re asking yourself Read More