October 27, 2016

The newest conversation taking front stage today is that if we expect to grow we must pursue adjacent business opportunities. Is this really the path to growth? I suspect the answer is more complicated than the question suggests. Regardless to whom I speak with these days the Read More

With traditional printer/copier sales flat, what dealer isn’t looking to expand its business? Ideally, any new product line should provide good margins and profitable recurring revenue. It should also mesh well with the needs of the dealer’s customer base and in-house Read More

New Haven, CT (October 26, 2016) – Shining a spotlight on dealer performance, Square 9 Softworks announced the results of the 2016 Dealer Awards at its annual Encompass End User and Reseller Conference, held in Clearwater Beach, FL. With nearly 300 attendees representing partner Read More

Boston, MA, and Dublin, Ireland (October 27, 2016) – Michael George, CEO of Continuum, the only channel-exclusive IT management platform company, presented “The Continuum + Autotask Alliance” at Autotask’s Smart IT Summit 2016 on Thursday, October 27, 2016 in Dublin, Ireland. Read More

I know what you all are thinking… adjectives, brand, copier sales reps. Over my 28 years inside the copier channel, I have heard many colorful adjectives used to describe copier sales reps. I thought for a moment, “How can I turn this into a teaching moment?” Read More

Ask any dealer what his or her top five challenges are and keeping up with new technology is likely to be one of them. Identifying and learning about emerging technology that might eventually impact your business requires time and consistent effort. It’s also necessary. You don’t Read More

A big hurdle for many dealers considering the addition of software sales to their offerings is the learning curve needed to properly deploy and support a solution. Some software vendors offer the option of providing their own implementation and support services once the dealer Read More