Ramsey, N.J. and Los Angeles, Ca– June 23rd, 2016 – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces that Integrated Office Technology (IOTEC) of Los Angeles, Ca has been honored with a 2016 Pro-Tech Service Award which recognizes those Konica Minolta dealerships that demonstrate the highest commitment to customer support and satisfaction.
“Konica Minolta is committed to assuring the highest performance standards across our organization,” says James Ingrassia, vice president, solutions support division, Konica Minolta Business Solutions U.S.A., Inc. “The Pro-Tech Service Award represents achievement of Konica Minolta’s highest standards for dealer service and proficiency.”
A Pro-Tech Service Award winner for the 3rd-time, IOTEC headed by Bob Zieman, Doug Lu and Dana Ruf, is dedicated to delivering professional, reliable service and maximum performance for Konica Minolta’s award-winning solutions. To attain the Pro-Tech standard, each element of IOTEC’s operation was evaluated and measured, including its management skills, inventory control systems, technical expertise, dispatch systems and customer satisfaction ratings.
“I am proud of our service department, IT technicians, service personnel, administration and management for receiving the Konica Minolta Pro-Tech Service Award. Receiving this award is a true testament to our employees’ hard-work, dedication and commitment to providing the best service and support to our customers,” says Bob Zieman, President-Los Angeles.
About Konica Minolta
Konica Minolta Business Solutions U.S.A., Inc. is one of the world’s leaders in information management focused on enterprise content, technology optimization and cloud services. Our portfolio of offerings deliver solutions to improve our customers’ speed to market, manage technology costs, and facilitate the sharing of information to increase productivity. The All Covered IT Services division offers a range of IT strategy, support, project and cloud computing solutions across all verticals. Konica Minolta has won numerous awards and recognition, including placement in the Leaders Quadrant of the 2016 Magic Quadrant for Managed Print Services (MPS) and Managed Content Services (MCS). Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eight consecutive years. Konica Minolta, Inc. has also been named to the Dow Jones Sustainability World Index for three years in a row. For more information, please visit: www.CountOnKonicaMinolta.com and follow Konica Minolta on Facebook, YouTube, and Twitter.
About Integrated Office Technology
Integrated Office Technology (IOTEC) is a full service business solutions provider based in Southern California. IOTEC’s servicing areas incorporate all of Los Angeles, Orange, Riverside and San Bernardino counties. Our goal is to provide an end-to-end business solution that meets our customers’ needs while providing them with an unparalleled experience. We take pride in our work and strive to take care of our customers, first and foremost. Here at IOTEC we have a long standing tradition of integrity, innovation and partnership.
